EY GDS Internship Program

• Junior Service Now Consultant

Location: Katowice - 4 days office/1 day remote

Let us introduce you the job offer by EY GDS Poland – a member of the global integrated service delivery center network by EY.

At GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

The opportunity

Service Now is a global tool used widely to manage business processes of Enterprise size organization.
In this role you would be trained and prepared to become a part of project teams involved in implementation, configuration and maintenance of Now Platform. This will allow you to develop your technical and business skills in global environment with well-established and interesting technology.

Your key responsibilities

As Service Now Consultant Intern you will be responsible for gathering client requirements and learn how to configure business processes using product and company best practices. You will be involved in project teams, where you will work to understand customer requirements and with your technical skill you will create them in Service Now platform with some senior staff supervision.

Skills and attributes for success

To succeed in the role, you must be eager to learn through onboarding training, search knowledge bases for information and wish to extend your technical knowledge of Service Now platform. To succeed in that you would need:

• Experience with one of the following: ITSM, Business management or operations management platforms.

• Willingness for learning

• Understanding of ITIL or Agile will be an asset

To be considered for this role, it would be advantageous to have at least one of the following:

• Web technologies experience

• Knowledge or experience in software development

• Understanding of business management

Ideally, you’ll also have

• Proven experience with at least one programming language (JavaScript, Python, C#, Java or others)

• Good command of English

• University degree (eventually last year) in technical field or economic

What we look for

We search for anyone technology oriented with potential or experience in development that can be used around Service Now platform. If you have some experience with JavaScript, Angular or other languages– that is great as this will help you work with Service Now. If your are person willing to learn and get involved top technology out there, that is the right role for you.

We offer as well

• 2 months full-time paid internship (April - May 2026)

• Opportunity to extend the contract after completing the Internship

• Hybrid work model: 4 days in the office (Katowice) and 1 day of remote work (Home Office)

• Opportunity to develop technical and non-technical skills in a global environment

• Support, coaching and feedback from some of the most engaging colleagues and managers

• Variety of platforms for upskilling including access to Udemy, Skill Soft for business and on-site trainings

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.
Join the Internship Program at EY GDS Poland. Join us in building a better working world.

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