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Emerald Club Specialist (Greeter) - MSY Airport

Enterprise

Emerald Club Specialist (Greeter) - MSY Airport

Enterprise

Kenner, LA

·

On-site

·

Full-time

·

3d ago

Overview

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.

The National/Alamo brand of Enterprise Mobility has an exciting opportunity for an Emerald Club Specialit (Greeter). The Emerald Club Specialit (Greeter) will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position.

This pay for this position starts at$16.00This position is located at 600 Rental Blvd., Kenner, LA 70062.

We offer:

  • Paid time off

  • Employee rental car discounts

  • Retirement savings plan including 401k with matching profit sharing

  • Health Insurance

  • Life Insurance

  • Dental Insurance

  • Vision Insurance

  • Training and development

Required Schedule (40 Hours per week):

Sunday: 12:30pm - 9:00pm

Monday: 12:30pm - 9:00pm

Tuesday: OFF

Wednesday: OFF

Thursday: 3:30pm - 12:00am

Friday: 3:30pm - 12:00am

Saturday: 3:30pm - 12:00am

This is a full-time position located at 600 Rental Blvd, Kenner, LA. 70062

The starting pay rate for this position is $16.00/hour with a $2.00 shift differential for Saturday and Sunday (pays $16.00/hour Monday-Friday, and $18.00/hour on Saturday and Sunday). This position also offers bonus opportunities.

Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.

Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $38 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories.

Responsibilities

We are hiring now for immediate openings. Responsibilities include:

  • Work proactively with shuttlers, service agents, handheld return agents and managers to ensure proper vehicle supply

  • Welcome members to the facility when they exit the bus or arrive on the lot

  • Direct customers to exit booth, provide local directions and maps and provide return directions where applicable

  • Assist members with questions and concerns to minimize counter visits

  • Communicate customer service issues to management

  • Ensure that hangtag information is completed correctly

  • Maintain clean low mileage fleet mix requirements

  • Maintain Emerald Aisle for cleanliness

  • Thank member for their business

  • Provide upgraded vehicles on request

  • Perform other customer service related duties as determined by management to ensure our service meets the needs of our customers

Equal Opportunity Employer/Disability/Veterans

Qualifications

  • Must be at least 18 years of age.

  • High School Diploma or G.E.D. required.

  • Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents within the past 3 years. No drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI).

  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

  • Must be able to work:

12: 30pm - 9:00pm on Sunday and Monday; 3:30pm - 12:00am Thursday-Saturday.

This is a full-time position located at 600 Rental Drive, Kenner, LA. 70062

The starting pay rate for this position is $16.00/hour with a $2.00 shift differential for Saturday and Sunday (pays $16.00/hour Monday-Friday, and $18.00/hour on Saturday and Sunday). This position also offers bonus opportunities.

Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address (Jobs Privacy@ehi.com) to contact us about your interest in employment.

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About Enterprise

Enterprise

The Hewlett Packard Enterprise Company (HPE) is an American multinational information technology company based in Spring, Texas. It is a business-focused organization which works in servers, storage, networking, containerization software and consulting and support. HPE was ranked No.

10,001+

Employees

Spring

Headquarters

Reviews

3.1

3 reviews

Work Life Balance

2.0

Compensation

2.5

Culture

1.5

Career

3.0

Management

1.5

15%

Recommend to a Friend

Pros

Career progression opportunities

Management training programs

Potential resume enhancement

Cons

Poor treatment of employees

Inadequate compensation for workload

Poor work-life balance

Salary Ranges

27 data points

Senior/L5

Senior/L5 · Senior Marketing Analytics Manager

1 reports

$154,487

total / year

Base

$134,336

Stock

-

Bonus

-

$154,487

$154,487

Interview Experience

7 interviews

Difficulty

2.7

/ 5

Duration

14-28 weeks

Offer Rate

43%

Experience

Positive 14%

Neutral 29%

Negative 57%

Interview Process

1

Application Review

2

Recruiter Screen

3

Technical Phone Screen

4

Coding Assessment

5

Manager Interview

6

Offer

Common Questions

Coding/Algorithm

Technical Knowledge

Behavioral/STAR

System Design

Past Experience