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Required Skills
Customer Service
Overview
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.
The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Greeter at the Orlando Airport. The Greeter will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position.
This pay for this position starts at $15.00 / hour ($15.50 / hour for hours worked after 4pm) PLUS this position is eligible for monthly customer service bonus incentives.
This position is located at the Orlando Airport, 1 Jeff Fuqua Blvd, Orlando, FL 32827.
We offer:
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Paid time off
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Employee rental car discounts
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Retirement savings plan including 401k with matching profit sharing
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Health Insurance
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Life Insurance
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Dental Insurance
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Vision Insurance
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Training and development
Schedule: Apart from religious observation, interested candidates must be willing to work a flexible full-time (40 hour/week) EVENING shift schedule, including weekends and holidays. Days off will be on weekdays.
Responsibilities
We are hiring now for immediate openings. Responsibilities include:
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Work proactively with shuttlers, service agents, handheld return agents and managers to ensure proper vehicle supply
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Welcome members to the facility when they exit the bus or arrive on the lot
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Direct customers to exit booth, provide local directions and maps and provide return directions where applicable
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Assist members with questions and concerns to minimize counter visits
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Communicate customer service issues to management
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Ensure that hangtag information is completed correctly
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Maintain clean low mileage fleet mix requirements
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Maintain Emerald Aisle for cleanliness
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Thank member for their business
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Provide upgraded vehicles on request
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Perform other customer service related duties as determined by management to ensure our service meets the needs of our customers
Equal Opportunity Employer/Disability/Veterans
Qualifications
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Must be at least 18 years of age
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High School Diploma or G.E.D. required.
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Minimum of 1 year experience handling customer service functions.
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A minimum of basic level experience and understanding of a PC and Microsoft Office Products required.
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Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
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Must have a valid driver's license
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Must have no more than 2 moving violations and/or at fault accidents on driving record in the past 3 years
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No drug or alcohol related convictions (DUI/DWI) on driving record in the past 5 years
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Must be willing and able to stand and/or walk for long periods of time
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Must be able to read, write, speak and understand English
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Must be willing to work at the Orlando Airport (zip code 32827)
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Must be willing to accept the starting pay of $15.00/hour ($15.50/hour after 4pm)
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Apart from religious observation, interested candidates must be willing to work a flexible full-time (40 hour/week) EVENING shift schedule, including weekends and holidays, with days off on weekdays.
Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address (Jobs Privacy@ehi.com) to contact us about your interest in employment.
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About Enterprise

Enterprise
PublicThe Hewlett Packard Enterprise Company (HPE) is an American multinational information technology company based in Spring, Texas. It is a business-focused organization which works in servers, storage, networking, containerization software and consulting and support. HPE was ranked No.
10,001+
Employees
Spring
Headquarters
Reviews
3.1
3 reviews
Work Life Balance
2.0
Compensation
2.5
Culture
1.5
Career
3.0
Management
1.5
15%
Recommend to a Friend
Pros
Career progression opportunities
Management training programs
Potential resume enhancement
Cons
Poor treatment of employees
Inadequate compensation for workload
Poor work-life balance
Salary Ranges
27 data points
Senior/L5
Senior/L5 · Senior Marketing Analytics Manager
1 reports
$154,487
total / year
Base
$134,336
Stock
-
Bonus
-
$154,487
$154,487
Interview Experience
7 interviews
Difficulty
2.7
/ 5
Duration
14-28 weeks
Offer Rate
43%
Experience
Positive 14%
Neutral 29%
Negative 57%
Interview Process
1
Application Review
2
Recruiter Screen
3
Technical Phone Screen
4
Coding Assessment
5
Manager Interview
6
Offer
Common Questions
Coding/Algorithm
Technical Knowledge
Behavioral/STAR
System Design
Past Experience
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