The Netcracker OSS Developer / Configurator is responsible for the configuration, customization, and implementation of Netcracker OSS solutions supporting network operations and service lifecycle management. This role focuses on core OSS domains including Network Inventory, Service Provisioning, Fault Management, Performance Monitoring, Configuration Management, and Service Assurance. The ideal candidate brings strong telecom domain expertise and hands-on experience delivering scalable OSS solutions within complex, multi-vendor network environments. Solution Configuration & Development - Configure and customize Netcracker OSS modules including:- Network Inventory - Service Provisioning - Fault Management - Performance Monitoring - Configuration Management - Service Assurance - Develop workflows, adapters, rules, and orchestration logic to support service activation and lifecycle management. - Implement service models, resource models, and network topology configurations. - Configure event correlation, alarm rules, and monitoring thresholds. - Customize dashboards, reports, and operational views for NOC and service operations teams. Integration & Automation - Design and implement integrations between Netcracker OSS and:- Network elements (via SNMP, TL1, REST, SOAP, etc.) - EMS/NMS platforms - BSS systems - Third-party monitoring tools - Support provisioning flows across multi-technology environments (IP, MPLS, Fiber, Wireless, etc.). - Implement automation scripts and orchestration logic to reduce manual intervention. - Support northbound and southbound interface configuration and troubleshooting. Testing & Support - Participate in solution design and technical impact assessments. - Perform unit testing and support system, integration, and user acceptance testing. - Troubleshoot issues related to inventory inconsistencies, provisioning failures, alarm storms, and performance degradation. - Support production deployments and provide post-go-live stabilization support. - Maintain configuration and technical documentation. ## Qualifications Required: - Bachelor’s degree in Computer Science, Telecommunications, Engineering, or related field. - 3+ years of hands-on experience working with Netcracker OSS modules. - Demonstrated experience with:- Network Inventory modeling (logical and physical resources) - Service Provisioning workflows - Fault and alarm management configuration - Performance metrics collection and threshold management - Configuration management processes - Service assurance and SLA monitoring - Strong understanding of telecom network technologies (IP, MPLS, Ethernet, GPON, LTE/5G, etc.). - Experience with Java-based customization within Netcracker. - Strong SQL and database skills (Oracle preferred). - Experience with Linux/Unix environments. - Familiarity with SNMP, TL1, REST/SOAP APIs, and messaging frameworks. Preferred: - Experience with large-scale telecom OSS transformation programs. - Knowledge of TM Forum frameworks (eTOM, SID). - Understanding of FCAPS model and ITIL processes. - Experience with network modeling and topology design. - Exposure to microservices architectures and cloud-based OSS deployments. - Experience working in Agile delivery models. ## Additional Information Discover some of the global benefits that empower our people to become the best version of themselves: - Finance: Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus; - Career Development: Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership; - Learning Opportunities: Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences; - Work-Life Balance: Hybrid work and flexible working hours, employee assistance programme; - Health: Global internal wellbeing programme, access to wellbeing apps; - Community: Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programmes, events and celebrations. Additional Employee Requirements - Participation in both internal meetings and external meetings via video calls, as necessary. - Ability to go into corporate or client offices to work onsite, as necessary. - Prolonged periods of remaining stationary at a desk and working on a computer, as necessary. - Ability to bend, kneel, crouch, and reach overhead, as necessary. - Hand-eye coordination necessary to operate computers and various pieces of office equipment, as necessary. - Vision abilities including close vision, toleration of fluorescent lighting, and adjusting focus, as necessary. - For positions that require business travel and/or event attendance, ability to lift 25 lbs, as necessary. - For positions that require business travel and/or event attendance, a valid driver’s license and acceptable driving record are required, as driving is an essential job function. *If requested, reasonable accommodations will be made to enable employees requiring accommodations to perform the essential functions of their jobs, absent undue hardship. USA Benefits (Full time roles only, does not apply to contractor positions) - Robust healthcare and benefits including Medical, Dental, vision, Disability coverage, and various other benefit options - Flexible Spending Accounts (Medical, Transit, and Dependent Care) - Employer Paid Life Insurance and AD&D Coverages - Health Savings account paired with our low-cost High Deductible Medical Plan - 401(k) Safe Harbor Retirement plan with employer match with immediately vest At Endava, we’re committed to creating an open, inclusive, and respectful environment where everyone feels safe, valued, and empowered to be their best. We welcome applications from people of all backgrounds, experiences, and perspectives—because we know that inclusive teams help us deliver smarter, more innovative solutions for our customers. Hiring decisions are based on merit, skills, qualifications, and potential. If you need adjustments or support during the recruitment process, please let us know.