At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Title: Sales Ops Capabilities/Optimization Senior Consultant

City: LCCI, Bangalore

State / Province: Karnataka

Company Overview:

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 39,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Responsibilities:

The GOSO – SFO - IBU Consultant will report to the GOSO – SFO Sr. Team Leader and will work on critical capabilities for Eli Lilly & Company’s sales forces. These capabilities may include sales force sizing, sales force structure, territory alignment design and maintenance, field call planning support, and customer targeting.

Key accountabilities will include the following:

• SME on Sales Force Optimization areas like Customer Segmentation & Targeting, Sales Force Size & Structure, Territory Deployment, Call Planning
• Lead multiple projects for IBU geographies (other than US & Canada) on key SFO areas and ensuring quality and timely delivery of the projects
• Excellent Communication skills with stakeholders of various geographies
• Mentor and coach team members to support talent development of the team
• Monitor customer and marketplace to identify opportunities to optimize sales operations strategy
• Lead the creation of models such as the customer behaviour profile to support the Sales team to enhance performance and track performance of the field force against plans
• Partner with affiliates to determine their organizational needs for sales force optimization
• Evaluate and resolve complex business and operational problems and challenges that arise in the course of the projects
• Identify opportunities for enhanced sales force execution
• Complete Ownership of analysis on effectiveness of field force incentives and development of the incentive plan for field force
• Work with the HR and Sales teams to set annual targets for the field force and provide inputs to optimize the field force effectiveness
• Manage approval on the plan, calculate the incentive amount for all sales associates based on the plan and coordinate pay-outs
• Use data and reports to develop, optimize and implement strategies to improve sales team performance

Basic Qualifications:

• Bachelor’s Degree
• Ensure compliance with company policies and any applicable state and federal marketing and promotion laws and regulations.

Additional Skills/Preferences

• Demonstrated ability to effectively lead, challenge, and influence across executives and all other levels
• Previous successful business operations experience
• Strong learning agility
• Strong analytical mindset
• Excellent communication (written & verbal) and prioritization skills with attention to detail
• High level of motivation and a strong desire to find creative solutions to challenging situations
• Analytics, or sales incentive experience
• 6-8 years of professional work experience
• Bachelor's degree; master's degree or equivalent experience is a plus
• Good focus on detail, accuracy, and ability to solve problems through analytical reasoning
• Experience in business analysis

Additional Information:

Lilly is an EEO/Affirmative Action Employer, and does not discriminate on the basis of race, gender, protected veteran status, disability or any other legally protected status

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

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