At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Role Overview

The Key Account Manager will be responsible for managing, developing, and growing strategic accounts within pharmacy chains/distributors and emerging channels. This role requires a strong balance of strategic thinking, analytical skills, and flawless execution, working closely with internal and external stakeholders to drive sustainable business growth.

Key Responsibilities

• Develop and execute Joint Business Plans (JBPs) with assigned pharmacy chain accounts.
• Build and maintain strong, long-term relationships with key decision-makers and stakeholders within pharmacy chains.
• Lead commercial negotiations, ensuring win-win outcomes aligned with Lilly’s business objectives.
• Analyze market trends, sales data, and account performance to identify growth opportunities.
• Coordinate cross-functional collaboration with Sales, Marketing, Finance, Supply Chain, Market Access, and Medical teams.
• Ensure excellence in execution of commercial strategies at account level.
• Monitor KPIs, forecast sales, and manage budgets for assigned accounts.
• Act as the main point of contact between Lilly and assigned key accounts.

Required Qualifications

• 3+ years of experience as a Key Account Manager in the pharmaceutical OTC or CPG industries.
• Proven experience managing pharmacy chains/retail accounts.
• Strong strategic and analytical mindset, with high execution and negotiation capabilities.
• Excellent communication skills, with the ability to influence both internal and external stakeholders.
• Solid proficiency in Excel and PowerPoint.
• Hands-on experience in Joint Business Plan (JBP) implementation.
• Bilingual: Fluent in English and Spanish.

Preferred / Ideal Profile

• Experience working in a multinational pharmaceutical company.
• Strong business acumen and financial understanding (P&L, ROI, trade investment).
• Ability to manage complexity and prioritize in a fast-paced environment.
• Results-oriented, self-driven, and highly accountable.
• Collaborative mindset with strong leadership and influencing skills.
• Willingness to travel as required.

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

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