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CX Software Engineer, GTM Platforms

Dropbox

CX Software Engineer, GTM Platforms

Dropbox

Remote - US: Select locations

·

Remote

·

Full-time

·

1mo ago

Compensation

$151,500 - $204,900

Benefits & Perks

Flexible work

Development budget

Collaborative environment

Health benefits

Healthcare

Required Skills

Excel

SQL

Tableau

Role Description

As a GTM Full Stack Engineer, you will play a key role in delivering best-in-class customer and support solutions that enhance and empower the user journey. You’ll collaborate closely with cross-functional stakeholders to design, implement, and iterate on scalable technical solutions that drive meaningful business impact. This role offers the opportunity to work on high-impact projects, contribute to strategic initiatives, and help ensure our GTM systems are robust, adaptable, and aligned with Dropbox’s broader goals.

In this role, you’ll be supported and empowered to grow while contributing to impactful initiatives across the GTM Engineering team. You’ll build on your existing experience, take ownership of key projects, and have opportunities to expand your skills in a collaborative and fast-paced environment.

Responsibilities

  • Develop full stack applications that support Sales, Marketing, and Customer Experience initiatives

  • Contribute to the design, build, and maintenance of scalable, secure, and high-performing systems and integrations

  • Use AI-driven tools and data workflows to enhance automation, personalization, and operational efficiency

  • Collaborate cross-functionally with business stakeholders and technical teams including Data Engineering, Product Engineering, and Communications & Collaboration

  • Contribute to architectural decisions and long-term technical strategy for GTM platforms

  • Guide junior/intern developers and contribute to a culture of technical excellence

Requirements

  • 5+ years of professional software engineering experience, with a track record of building and maintaining reliable software systems

  • Proficiency in Python, with hands-on experience in implementing scalable backend solutions

  • Familiar with JavaScript/TypeScript and frameworks like React and Node.js

  • Writes clean, high-quality code, effectively navigates large codebases, and contributes to code reviews

  • Demonstrates strong ownership and problem-solving skills, with a focus on aligning work to team and business goals

  • Effective communicator, comfortable working with both technical and non-technical stakeholders

Preferred Qualifications

  • Understanding of microservices architecture, RESTful APIs, and event-driven systems

  • Exposure to Go-to-Market (GTM) platforms and related business processes like Content Management Systems such as AEM, Salesforce, Marketo and related platforms

Compensation

US Zone 1

This role is not available in Zone 1
US Zone 2$151,500—$204,900 USDUS Zone 3$134,600—$182,200 USD

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About Dropbox

Dropbox

A smart workspace company that provides secure file sharing, collaboration, and storage solutions.

1,001-5,000

Employees

San Francisco

Headquarters

$8B

Valuation

Reviews

3.6

17 reviews

Work Life Balance

4.2

Compensation

4.5

Culture

3.8

Career

3.2

Management

3.0

65%

Recommend to a Friend

Pros

High compensation packages

Remote/flexible work arrangements

Good work-life balance

Cons

Layoffs and job security concerns

Uncertainty about company future

Work may not be exciting

Salary Ranges

21 data points

Mid/L4

Mid/L4 · Data Engineer

3 reports

$197,993

total / year

Base

$152,302

Stock

-

Bonus

-

$188,500

$202,286

Interview Experience

3 interviews

Difficulty

3.0

/ 5

Duration

14-28 weeks

Offer Rate

33%

Experience

Positive 33%

Neutral 67%

Negative 0%

Interview Process

1

Application Review

2

Online Assessment

3

Recruiter Screen

4

Technical Phone Screen

5

Onsite/Virtual Interviews

6

Hiring Manager Interview

Common Questions

Coding/Algorithm

System Design

Behavioral/STAR

Technical Knowledge