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JobsDriveWealth

People & Talent Operations Coordinator

DR

People & Talent Operations Coordinator

DriveWealth

New York, New York, United States

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On-site

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Full-time

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4d ago

About Us

Drive Wealth is on a mission to make investing easier. We believe that everyone should have the ability to control their financial future, and that access to financial markets should not be limited by geography, wealth, or legacy systems. We are a global B2B financial technology organization dedicated to democratizing access to financial independence around the world. Our mission is realized through an API-based platform, empowering our partners to offer seamless investing and trading experiences to clients worldwide, all from their mobile devices. Our technology provides partners with a modern, extensible toolkit, enabling traditional investment workflows and innovative techniques like fractional share ownership. Drive Wealth has evolved into a global platform offering trading of US equities, mutual funds, ETFs, fixed income, and options.

There’s never been a better time to build a category-defining business and there has rarely been a team better positioned for this opportunity. Our culture blends the pace and agility of a fintech start-up with the impact, stability, and discipline of Wall Street. We encourage creativity and experimentation while ensuring institutional-grade execution and regulatory compliance in everything we do. Join us and help build the future of global investing!

About The Role:

The People & Talent Operations Coordinator is the operational engine for the People & Talent team, responsible for ensuring a seamless and professional experience across the entire employee lifecycle, from candidate to employee. You will manage complex logistics, ensure data integrity within our HR and recruiting systems (ATS/HRIS), and serve as a critical point of contact for both candidates and employees. Success in this role means eliminating operational friction for hiring managers and employees alike. This role is based in the Financial District of New York City and requires the discipline of a financial institution and the speed of a fintech startup to manage a high-volume workflow and drive efficient, compliant operations.

What You’ll Do:

Recruitment & Candidate Experience:

  • Manage the end-to-end recruiting lifecycle, navigating complex calendars and global time zones with speed and accuracy.

  • Prepare technical and business teams for interviews by distributing briefing materials, ensuring feedback rubrics are utilized, and managing the post-interview feedback loop.

  • Partner with the Talent team to track weekly goals, analyze pipeline metrics, and provide visibility into hiring velocity.

  • Serve as the point of contact for external search firms and vendor coordination.

People Operations & Employee Lifecycle:

  • Coordinate end-to-end employee lifecycle processes, including onboarding, offboarding, employment information changes, and required documentation.

  • Oversee the full life cycle of immigration, benefits, wellness, and 401(k) administration.

Systems, Reporting & Compliance:

  • Maintain full ownership of the Applicant Tracking System (ATS, e.g., Greenhouse), ensuring 100% data integrity in HR & Payroll systems, managing job postings, and troubleshooting workflow blockers.

  • Generate reports and analyze data to support departmental needs, ensuring accuracy and data integrity.

  • Manage compliance tracking efforts and assist with audit preparation to ensure organizational compliance.

Process & Culture:

  • Support People & Culture initiatives by contributing to projects that improve processes, enhance the employee experience, and streamline workflows, including our Standard Operating Procedures.

  • Collaborate with Payroll to ensure timely and accurate processing.

  • Serve as the point of contact for all employment verification requests.

  • Identify and implement technical or workflow improvements to reduce "time-to-schedule" and improve the candidate conversion rate and overall employee experience.

  • Perform ad hoc administrative duties as needed.

What You’ll Need:

  • 3+ years of experience in People Operations, HR coordination, Talent Acquisition coordination, or administrative operations within a fast-paced fintech, technology, or financial services firm.

  • Bachelor’s Degree or equivalent in relevant experience.

  • Hands-on experience managing an ATS (e.g., Greenhouse or Lever) and experience with various People Ops Tools (e.g., Chart Hop, Paycor, ADP or other Workforce Mgmt Systems). Proficiency with G-Suite, Slack, and Zoom.

  • A track record of managing high-volume, competing priorities with zero drop-off in accuracy or quality.

  • The ability to prioritize ruthlessly, focusing on what’s critical versus important to drive work to completion.

  • Exceptional detail-orientation, self-direction, and curiosity.

  • Solid written and verbal communication; strong interpersonal skills with the ability to develop internal and external relationships.

  • Understanding of the employee life cycle and Global employment law basics. Familiarity with FMLA/State Leaves and Disabilities is a plus.

  • You look for ways to automate manual tasks and prefer scalable workflows over one-off fixes.

  • A bias toward transparency, accountability, and responsiveness in everything you do.

  • A commitment to continuous improvement and implicitly believe that we > I.

  • Impeccable high integrity, sound judgment, and a deep respect for risk, control, and operational excellence.

  • Sound judgment when handling sensitive candidate and employee data, compensation details, and internal hiring decisions.

Role is based in the financial district of New York City. While in the office, you will be provided a lunch stipend, work directly with decision makers, and be part of a game changing mission.

Applicants must be authorized to work for any employer in the U.S. Drive Wealth is unable to sponsor or take over sponsorship of an employment Visa at this time.

New York, NY Pay Range**$90,000—$110,000 USD**

Working at Drive Wealth

We do our best work when we’re in the same room. To maintain the speed our partners expect, our New York and Chicago teams work in-office 4 days a week. We’ve found that being physically side-by-side is the only way to solve complex problems in real-time and stay truly accountable to the products we ship. When you’re here, you’re working directly with the people making the decisions. To support that work, we provide competitive compensation, equity, and a 401(k) match. We also offer full insurance coverage, a wellness reimbursement, a company-provided phone, and a personal development allowance. Finally, we value the time you spend away from the office with generous PTO, observed holidays, and extended leave.

How We Think About AI

We leverage AI to work smarter and move faster. We seek AI curious talent who are proactive about using emerging tools to increase signal quality, reduce friction and improve outcomes to deliver product faster, provide better service to our partners, and to streamline processes. Your ability to leverage our internal tools and technology to drive results is as important to us as your core domain expertise.

Compensation

Pay is generally based upon the level, complexity, responsibility, location and job duties / requirements of the specific position. We then source candidates with the requisite skills, expertise, education, training, and experience. If you are selected for an interview, please feel welcome to speak to a recruiter about our compensation philosophy and other available benefits. This role is eligible for base, bonus, equity, 401(k) match, and heavily subsidized benefits and perks.

Equal Employment Opportunity

To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at recruiting@drivewealth.com.

Agency Disclaimer

Drive Wealth does not accept agency resumes. Do not forward resumes to our jobs alias, employees, or any other organization location. Drive Wealth is not responsible for any fees related to unsolicited resumes.