About the Team

The Identity and Access Management team enables secure, seamless access across Door Dash’s global engineering and business operations. Our mission is to make access simple, automated, and user-centric — reducing friction through self-service models while maintaining strong governance and compliance. We focus on streamlining joiner, mover, and leaver processes, modernizing access requests, and building scalable controls that prioritize both security and the end-user experience across a complex application landscape.

About the Role

This is a senior individual contributor role responsible for advancing a modern, automated, and user-centric Identity and Access Management program. They will improve how employees access the tools they need — making access faster, simpler, and more intuitive — while strengthening governance and audit readiness behind the scenes. In the first 90 days, they will assess current access processes, identify friction points, and begin delivering measurable improvements in automation, data quality, and lifecycle efficiency. Success in this role means enabling the business through scalable self-service access models that maintain strong compliance without slowing teams down.

You will report into the Global Head of Identity and Access Management in our Security organization.

You’re excited about this opportunity because you will…

• Design and improve automated, self-service access models that reduce manual effort and simplify the employee experience.

• Partner with Engineering, Security, and Governance teams to embed scalable access controls directly into systems and workflows.

• Use data and automation to identify friction in access processes and implement practical, user-focused improvements.

• Strengthen joiner, mover, and leaver processes to ensure timely, accurate access aligned to business roles.

• Evolve access governance toward role-based and attribute-based models that scale with company growth.

We’re excited about you because…

• You have 8+ years of experience in Identity and Access Management, Security Governance, or a related field, including ownership of user access reviews and lifecycle controls in a Sarbanes-Oxley (SOX) regulated environment.

• You have demonstrated strong problem-solving skills and hands-on experience designing or improving access governance processes, including role-based or attribute-based access control models and segregation of duties considerations.

• You are comfortable working with identity platforms such as Okta and access governance tools such as Conductor One or similar technologies.

• You have a strong analytical background and experience automating manual processes, using data to evaluate control effectiveness, improve user experience, and identify risk.

• You have experience partnering with Engineering and IT teams and can translate security and compliance requirements into practical, scalable solutions with minimal operational friction.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Compensation

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

Door Dash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). Door Dash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.

• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national base pay range for this position within the United States, including Illinois and Colorado.$183,600—$270,000 USD

About Door Dash

At Door Dash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

Door Dash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at Door Dash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.