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Operations Specialist, Labs

DoorDash

Operations Specialist, Labs

DoorDash

Charlotte, NC

·

On-site

·

Full-time

·

1w ago

About the Team

Door Dash Labs is an independent team within Door Dash. We explore robotics and automation to transform last-mile logistics in the long term. If you have a passion for applying autonomous aviation technologies in a service used by millions of people, then we want to talk to you!

About the Role

Door Dash Labs is an independent team within Door Dash. We explore robotics and automation to transform last-mile logistics in the long term. If you have a passion for applying autonomous aviation technologies in a service used by millions of people, then we want to talk to you!

You’re excited about this opportunity because you will…Create an Impact:

  • Play a key role in bringing autonomous delivery to life—your problem-solving and feedback help shape how we grow.

  • Drive continuous improvement by sharing ideas and insights that make the operation better every day.

  • Keep daily operations running smoothly with a focus on efficiency, precision, and safety.

  • Pick up orders from merchants and carefully load drones for delivery—ensuring every order starts off right.

  • Stay adaptable and proactive in a fast-paced, ever-evolving environment.

Team Collaboration:

  • Work side-by-side with a supportive team that values trust, accountability, and collective success.

  • Help build a strong team culture focused on learning, communication, and day-to-day excellence.

Communication:

  • Act as the ground-level expert—providing valuable input to teams across the company.

  • Share observations and feedback that help fine-tune drone delivery as a reliable, efficient service for our customers.

We're excited about you because...

  • Comfortable working outdoors and energized by being part of something new and innovative.

  • Ready to be a brand ambassador—representing the company well in interactions with merchants and customers.

  • A positive, can-do attitude with a willingness to learn and adapt.

What You’ll Learn

  • How autonomous drone technology is revolutionizing last-mile delivery.

  • Develop strategic thinking, gain technical skills, and collaborate with cross-functional teams.

  • Be part of shaping a cutting-edge service that's changing how the world receives deliveries.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About Door Dash

At Door Dash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

Door Dash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at Door Dash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

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About DoorDash

DoorDash

A food delivery platform that connects customers with local and national businesses.

10,001+

Employees

San Francisco

Headquarters

$56B

Valuation

Reviews

3.3

25 reviews

Work Life Balance

3.2

Compensation

3.1

Culture

2.8

Career

2.5

Management

2.3

45%

Recommend to a Friend

Pros

Flexible scheduling/hours

Good pay/earnings potential

Work at own pace

Cons

Too many dashers/oversaturation

Management issues

Inconsistent earnings/pay

Salary Ranges

16 data points

Junior/L3

Mid/L4

Junior/L3 · Associate, Merchant Strategy & Operations

1 reports

$95,177

total / year

Base

$82,763

Stock

-

Bonus

-

$95,177

$95,177

Interview Experience

2 interviews

Difficulty

3.0

/ 5

Duration

14-28 weeks

Interview Process

1

Application Review

2

Recruiter Screen

3

Technical Phone Screen

4

Onsite/Virtual Interviews

5

Team Matching

6

Offer

Common Questions

Coding/Algorithm

System Design

Behavioral/STAR

Technical Knowledge

Data Analysis