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Join our team at Domino's Pizza in Springfield, United States! We're looking for a friendly and efficient Customer Service Representative to provide exceptional service at our 3100 West Iles Ave. location. As a key member of our team, you'll be the face of our brand, ensuring customer satisfaction through various responsibilities.
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Answer phone calls and take customer orders accurately and efficiently
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Prepare and make pizzas according to company standards and customer specifications
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Handle cash transactions and maintain accurate records
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Provide outstanding customer service, addressing inquiries and resolving issues promptly
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Maintain a clean and organized work environment
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Collaborate with team members to ensure smooth operations during busy periods
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Assist with various tasks as needed, including cleaning and restocking supplies
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Lift and move items weighing up to 25 lbs. as required
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Excellent communication skills with a friendly and professional demeanor
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Strong ability to follow directions and adhere to company policies
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Flexibility to work various shifts, including weekends and holidays
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Basic math skills for handling cash transactions
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Ability to multitask and work efficiently in a fast-paced environment
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Team player with a positive attitude and easy smile
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Physical ability to stand for extended periods and lift up to 25 lbs.
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Customer-focused mindset with a commitment to providing great service
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Ability to remain calm and professional under pressure
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Basic computer skills for operating ordering systems (training provided)
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Food handling experience is a plus, but not required
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Must be able to pass a pre-employment drug test and criminal background check
All your information will be kept confidential according to EEO guidelines.
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About Domino's

Domino's
PublicDomino's Pizza, Inc., commonly referred to as Domino's, is an American multinational pizza restaurant chain founded in 1960. The corporation is Delaware-domiciled and headquartered at the Domino's Farms office park in Ann Arbor Township, near Ann Arbor, Michigan.
10,001+
Employees
Ann Arbor
Headquarters
Reviews
3.1
9 reviews
Work Life Balance
3.4
Compensation
3.2
Culture
3.1
Career
3.8
Management
2.3
65%
Recommend to a Friend
Pros
Flexible scheduling and accommodates school
Good coworkers and teamwork
Weekly pay with tips and mileage reimbursement
Cons
Poor and inconsistent management
High turnover rates
Inadequate training provided
Salary Ranges
1 data points
Junior/L3
Junior/L3 · Domino's Employee
1 reports
$19,760
total / year
Base
$12
Stock
-
Bonus
$650
$16,640
$35,360
Interview Experience
1 interviews
Difficulty
2.0
/ 5
Duration
14-28 weeks
Offer Rate
100%
Experience
Positive 100%
Neutral 0%
Negative 0%
Interview Process
1
Application Review
2
HR Screen
3
Hiring Manager Interview
4
Background Check
5
Offer
Common Questions
Past Experience
Behavioral/STAR
Culture Fit
Availability/Schedule
News & Buzz
Domino's® Throws Game-Winning Pass with Carryout Special - Domino's
Source: Domino's
News
·
6w ago
How Domino's 'regained its crown' in the pizza industry - Fox Business
Source: Fox Business
News
·
7w ago
DPC Dash-Domino's Pizza China Successfully Completes 2025 Full-Year Store Expansion with Outstanding Performance and Innovation - PR Newswire
Source: PR Newswire
News
·
8w ago
CEO of Domino’s UK Thinks Pizza Has Peaked and Chicken Is the Future. Now He’s Out - PMQ Pizza
Source: PMQ Pizza
News
·
15w ago