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JobsDomino's

Customer Service Rep(09191) - 3100 West Iles Ave.

Domino's

Customer Service Rep(09191) - 3100 West Iles Ave.

Domino's

Springfield

·

On-site

·

Full-time

·

6d ago

Join our team at Domino's Pizza in Springfield, United States! We're looking for a friendly and efficient Customer Service Representative to provide exceptional service at our 3100 West Iles Ave. location. As a key member of our team, you'll be the face of our brand, ensuring customer satisfaction through various responsibilities.

  • Answer phone calls and take customer orders accurately and efficiently

  • Prepare and make pizzas according to company standards and customer specifications

  • Handle cash transactions and maintain accurate records

  • Provide outstanding customer service, addressing inquiries and resolving issues promptly

  • Maintain a clean and organized work environment

  • Collaborate with team members to ensure smooth operations during busy periods

  • Assist with various tasks as needed, including cleaning and restocking supplies

  • Lift and move items weighing up to 25 lbs. as required

  • Excellent communication skills with a friendly and professional demeanor

  • Strong ability to follow directions and adhere to company policies

  • Flexibility to work various shifts, including weekends and holidays

  • Basic math skills for handling cash transactions

  • Ability to multitask and work efficiently in a fast-paced environment

  • Team player with a positive attitude and easy smile

  • Physical ability to stand for extended periods and lift up to 25 lbs.

  • Customer-focused mindset with a commitment to providing great service

  • Ability to remain calm and professional under pressure

  • Basic computer skills for operating ordering systems (training provided)

  • Food handling experience is a plus, but not required

  • Must be able to pass a pre-employment drug test and criminal background check

All your information will be kept confidential according to EEO guidelines.

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About Domino's

Domino's

Domino's

Public

Domino's Pizza, Inc., commonly referred to as Domino's, is an American multinational pizza restaurant chain founded in 1960. The corporation is Delaware-domiciled and headquartered at the Domino's Farms office park in Ann Arbor Township, near Ann Arbor, Michigan.

10,001+

Employees

Ann Arbor

Headquarters

Reviews

3.1

9 reviews

Work Life Balance

3.4

Compensation

3.2

Culture

3.1

Career

3.8

Management

2.3

65%

Recommend to a Friend

Pros

Flexible scheduling and accommodates school

Good coworkers and teamwork

Weekly pay with tips and mileage reimbursement

Cons

Poor and inconsistent management

High turnover rates

Inadequate training provided

Salary Ranges

1 data points

Junior/L3

Junior/L3 · Domino's Employee

1 reports

$19,760

total / year

Base

$12

Stock

-

Bonus

$650

$16,640

$35,360

Interview Experience

1 interviews

Difficulty

2.0

/ 5

Duration

14-28 weeks

Offer Rate

100%

Experience

Positive 100%

Neutral 0%

Negative 0%

Interview Process

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

Background Check

5

Offer

Common Questions

Past Experience

Behavioral/STAR

Culture Fit

Availability/Schedule