Join our team as a Customer Service Representative at our Arden Hills, United States location! We're looking for a friendly and empathetic individual to provide exceptional support to our valued customers.

• Answer incoming customer calls, emails, and chat messages in a timely and professional manner

• Resolve customer inquiries, complaints, and issues with patience and understanding

• Process orders, returns, and exchanges accurately and efficiently

• Maintain up-to-date knowledge of products, services, and company policies

• Collaborate with other departments to ensure customer satisfaction

• Document customer interactions and update account information in our database

• Identify and escalate complex issues to appropriate team members or supervisors

• Provide personalized solutions to meet individual customer needs

• Participate in ongoing training to enhance customer service skills and product knowledge

• Pay range $12-18

• Strong verbal and written communication skills

• Excellent problem-solving abilities and attention to detail

• Proficiency in using computers and customer service software

• Ability to multi-task and prioritize in a fast-paced environment

• Patient and empathetic approach to customer interactions

• High school diploma or equivalent

• Previous customer service experience preferred

• Ability to remain calm and professional in challenging situations

• Team player with a positive attitude

• Flexibility to work various shifts, including weekends and holidays as needed

All your information will be kept confidential according to EEO guidelines.

North Star Pizza is a 27 store Franchise that is looking to expand and grow. This will allow for unlimited potential for growth within our company.