We are seeking a friendly and efficient Customer Service Representative to join our team at our Mascoutah, United States location. As the first point of contact for our customers, you will play a crucial role in ensuring customer satisfaction and maintaining our reputation for excellent service.

• Answer incoming phone calls promptly and professionally

• Take accurate food orders and input them into our ordering system

• Process cash and card transactions efficiently

• Provide exceptional customer service, addressing inquiries and resolving issues

• Assist in pizza preparation as needed

• Maintain a clean and organized work environment

• Collaborate with team members to ensure timely order fulfillment

• Handle multiple tasks simultaneously during busy periods

• Lift and move items weighing up to 25 lbs.

• Adhere to all company policies and food safety regulations

• Excellent phone communication and customer service skills

• Ability to take accurate orders and handle cash transactions

• Basic computer skills and familiarity with point-of-sale systems

• Strong multitasking abilities and efficiency in a fast-paced environment

• Flexibility to work various shifts, including weekends and holidays

• Physical ability to stand for extended periods and lift up to 25 lbs.

• Positive attitude and team-oriented mindset

• Attention to detail and ability to follow directions precisely

• Stress management skills and ability to remain calm under pressure

• Food handling certification (preferred, or willingness to obtain)

• High school diploma or equivalent (preferred)

• Previous customer service experience is a plus, but not required

All your information will be kept confidential according to EEO guidelines.