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We are seeking a dedicated Customer Service Rep/Expediter to join our team at our 956 Cherry St location in Louisville, United States. In this dynamic role, you will be responsible for providing exceptional customer service while efficiently managing and expediting orders to ensure timely delivery.
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Serve as the primary point of contact for customer inquiries, addressing concerns and resolving issues promptly and professionally
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Process customer orders accurately and efficiently, ensuring all details are correctly entered into our system
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Coordinate with teams to expedite orders and manage delivery timelines
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Track orders and provide real-time updates to customers on order status
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Collaborate with customers to resolve any order discrepancies or delays
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Maintain accurate customer records and update information in the company's database
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Identify opportunities to upsell or cross-sell products to customers when appropriate
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Assist in making all delicious products we sell.
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Assist in keeping our stores clean
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Experience in customer service, preferably in a fast-paced environment is a bonus
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Strong verbal and written communication skills with the ability to interact professionally with customers and team members
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Excellent problem-solving abilities and attention to detail
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Proficiency in multitasking and prioritizing tasks effectively
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Basic computer skills
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Ability to work independently and as part of a team
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Strong time management skills and ability to meet deadlines
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Experience in expediting is a bonus
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At least 16 years of age or older
All your information will be kept confidential according to EEO guidelines.
Team Wow is looking for additional help as our market share continues to grow! Join our team and start planning for your future. We offer schedules that may work with you, not against you. Even if you just need a second job for some extra cash, Domino's is the perfect place for you. We are searching for qualified customer service reps/expeditors with personality and a desire to please. Sales continue to grow and we live to beat the rush, so come join our family today!! Our commitment to provide excellent customer service and food is nothing without our awesome team members that are always diligent in their work and part of a team environment. What we preach, we practice, and it all starts with you.
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About Domino's

Domino's
PublicDomino's Pizza, Inc., commonly referred to as Domino's, is an American multinational pizza restaurant chain founded in 1960. The corporation is Delaware-domiciled and headquartered at the Domino's Farms office park in Ann Arbor Township, near Ann Arbor, Michigan.
10,001+
Employees
Ann Arbor
Headquarters
Reviews
3.1
9 reviews
Work Life Balance
3.4
Compensation
3.2
Culture
3.1
Career
3.8
Management
2.3
65%
Recommend to a Friend
Pros
Flexible scheduling and accommodates school
Good coworkers and teamwork
Weekly pay with tips and mileage reimbursement
Cons
Poor and inconsistent management
High turnover rates
Inadequate training provided
Salary Ranges
1 data points
Junior/L3
Junior/L3 · Domino's Employee
1 reports
$19,760
total / year
Base
$12
Stock
-
Bonus
$650
$16,640
$35,360
Interview Experience
1 interviews
Difficulty
2.0
/ 5
Duration
14-28 weeks
Offer Rate
100%
Experience
Positive 100%
Neutral 0%
Negative 0%
Interview Process
1
Application Review
2
HR Screen
3
Hiring Manager Interview
4
Background Check
5
Offer
Common Questions
Past Experience
Behavioral/STAR
Culture Fit
Availability/Schedule
News & Buzz
Domino's® Throws Game-Winning Pass with Carryout Special - Domino's
Source: Domino's
News
·
6w ago
How Domino's 'regained its crown' in the pizza industry - Fox Business
Source: Fox Business
News
·
7w ago
DPC Dash-Domino's Pizza China Successfully Completes 2025 Full-Year Store Expansion with Outstanding Performance and Innovation - PR Newswire
Source: PR Newswire
News
·
8w ago
CEO of Domino’s UK Thinks Pizza Has Peaked and Chicken Is the Future. Now He’s Out - PMQ Pizza
Source: PMQ Pizza
News
·
15w ago