Join our dynamic team as a Customer Service Representative in Caseyville, United States! We're seeking an enthusiastic and customer-focused individual to provide exceptional service and support to our valued customers.

• Answer incoming phone calls and assist customers with their inquiries and orders

• Process customer orders accurately and efficiently

• Handle cash transactions and maintain proper cash handling procedures

• Prepare products according to company standards and customer specifications

• Provide a positive and friendly customer experience in all interactions

• Collaborate with team members to ensure smooth operations and timely order fulfillment

• Maintain a clean and organized work environment

• Assist with additional tasks as needed to support overall business operations

• Excellent customer service skills with a friendly and positive attitude

• Strong communication abilities, both verbal and written

• Basic computer skills for order processing and data entry

• Ability to multitask and work efficiently in a fast-paced environment

• Flexibility to work weekends, holidays, and various shifts as needed

• Cash handling experience or ability to learn quickly

• Team player with a willingness to support colleagues and contribute to a positive work atmosphere

• Physical ability to stand for extended periods and lift up to 25 lbs

• Attention to detail and ability to follow directions accurately

• High school diploma or equivalent (preferred)

• Previous customer service experience is a plus, but not required

All your information will be kept confidential according to EEO guidelines.