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Customer Service Rep(01502) - 416 S 9th St

Domino's

Customer Service Rep(01502) - 416 S 9th St

Domino's

Columbia

·

On-site

·

Full-time

·

4d ago

Domino's Pizza in Columbia, United States is seeking a friendly and customer-focused Customer Service Representative to join our team at our 416 S 9th St location. As a key member of our front-line staff, you'll play a crucial role in ensuring our customers have a great experience with every interaction.

  • Answer phone calls and take customer orders accurately and efficiently

  • Prepare and make pizzas according to company standards and customer specifications

  • Process cash and credit card transactions

  • Provide exceptional customer service, addressing inquiries and resolving issues promptly

  • Maintain a clean and organized work environment

  • Collaborate with team members to ensure smooth operations during busy periods

  • Lift and move items weighing up to 25 lbs. as needed

  • Adhere to all food safety and hygiene standards

  • Assist with additional tasks as assigned by management

  • Strong communication skills with the ability to interact professionally with customers and team members

  • Detail-oriented mindset to ensure order accuracy and maintain cleanliness standards

  • Flexibility to work various shifts, including weekends and holidays

  • Ability to follow directions and adhere to company policies and procedures

  • Basic math skills for handling cash transactions

  • Physical ability to stand for extended periods and lift up to 25 lbs.

  • Positive attitude and friendly demeanor, with an easy smile

  • Team player mentality and willingness to assist colleagues as needed

  • Ability to work efficiently in a fast-paced environment

  • High school diploma or equivalent preferred, but not required

  • Previous customer service experience is a plus, but not necessary – we provide training!

All your information will be kept confidential according to EEO guidelines.

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About Domino's

Domino's

Domino's

Public

Domino's Pizza, Inc., commonly referred to as Domino's, is an American multinational pizza restaurant chain founded in 1960. The corporation is Delaware-domiciled and headquartered at the Domino's Farms office park in Ann Arbor Township, near Ann Arbor, Michigan.

10,001+

Employees

Ann Arbor

Headquarters

Reviews

3.1

9 reviews

Work Life Balance

3.4

Compensation

3.2

Culture

3.1

Career

3.8

Management

2.3

65%

Recommend to a Friend

Pros

Flexible scheduling and accommodates school

Good coworkers and teamwork

Weekly pay with tips and mileage reimbursement

Cons

Poor and inconsistent management

High turnover rates

Inadequate training provided

Salary Ranges

1 data points

Junior/L3

Junior/L3 · Domino's Employee

1 reports

$19,760

total / year

Base

$12

Stock

-

Bonus

$650

$16,640

$35,360

Interview Experience

1 interviews

Difficulty

2.0

/ 5

Duration

14-28 weeks

Offer Rate

100%

Experience

Positive 100%

Neutral 0%

Negative 0%

Interview Process

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

Background Check

5

Offer

Common Questions

Past Experience

Behavioral/STAR

Culture Fit

Availability/Schedule