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Customer Service Representative (02900) - 407 E University Ave

Domino's

Customer Service Representative (02900) - 407 E University Ave

Domino's

Urbana

·

On-site

·

Full-time

·

2w ago

Join our team as a Customer Service Representative at our Urbana location! We're looking for friendly and professional individuals to provide exceptional service to our customers at 407 E University Ave, Urbana, United States.

  • Answer phone calls and take customer orders accurately and efficiently

  • Prepare and make pizzas according to company standards and customer specifications

  • Process cash and card transactions, ensuring accurate handling of money

  • Deliver outstanding customer service, addressing inquiries and resolving issues promptly

  • Maintain a clean and organized work environment, adhering to food safety and hygiene standards

  • Collaborate with team members to ensure smooth operations during busy periods

  • Assist with various tasks as needed, including cleaning and restocking supplies

  • Lift and move items weighing up to 25 lbs as required

  • Excellent customer service skills with a friendly and positive attitude

  • Strong communication abilities, both verbal and written

  • Basic computer skills and ability to learn new systems quickly

  • Proven multitasking skills and attention to detail

  • Flexibility to work weekends, holidays, and various shifts as needed

  • Physical ability to stand for extended periods and lift up to 25 lbs

  • Cash handling experience preferred

  • Food preparation knowledge or willingness to learn

  • Ability to follow directions and adhere to company policies and procedures

  • High school diploma or equivalent preferred

  • Previous experience in food service or customer-facing role is a plus

All your information will be kept confidential according to EEO guidelines.

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About Domino's

Domino's

Domino's

Public

Domino's Pizza, Inc., commonly referred to as Domino's, is an American multinational pizza restaurant chain founded in 1960. The corporation is Delaware-domiciled and headquartered at the Domino's Farms office park in Ann Arbor Township, near Ann Arbor, Michigan.

10,001+

Employees

Ann Arbor

Headquarters

Reviews

3.1

9 reviews

Work Life Balance

3.4

Compensation

3.2

Culture

3.1

Career

3.8

Management

2.3

65%

Recommend to a Friend

Pros

Flexible scheduling and accommodates school

Good coworkers and teamwork

Weekly pay with tips and mileage reimbursement

Cons

Poor and inconsistent management

High turnover rates

Inadequate training provided

Salary Ranges

1 data points

Junior/L3

Junior/L3 · Domino's Employee

1 reports

$19,760

total / year

Base

$12

Stock

-

Bonus

$650

$16,640

$35,360

Interview Experience

1 interviews

Difficulty

2.0

/ 5

Duration

14-28 weeks

Offer Rate

100%

Experience

Positive 100%

Neutral 0%

Negative 0%

Interview Process

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

Background Check

5

Offer

Common Questions

Past Experience

Behavioral/STAR

Culture Fit

Availability/Schedule