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Assistant Manager

Domino's

Assistant Manager

Domino's

Bolingbrook

·

On-site

·

Full-time

·

5d ago

A Domino's Assistant Manager oversees store operations by supporting the Store Manager, leading staff, ensuring customer satisfaction, managing inventory and cash, and assisting with hiring and training. Key duties include maintaining food quality and safety, handling customer issues, optimizing store profitability through cost control, and stepping in for the Store Manager as needed to ensure smooth daily operations.

Key Responsibilities:

  • Customer Service:

Deliver outstanding service, handle customer inquiries and complaints, and resolve issues promptly to maintain satisfaction.

  • Inventory & Cash Control:

Manage inventory, stock control, cash handling, and banking to ensure profitability and smooth operations.

  • Food Safety & Quality:

Maintain high standards for food quality, speed of service, and cleanliness, ensuring compliance with health and safety regulations.

  • Administrative Tasks:

Assist with staff scheduling, labor management, hiring, training, and record-keeping.

  • Store Support:

Support the Store Manager in achieving sales, service, and profitability targets, implementing company policies, and contributing to marketing efforts.

  • Staff & Operations:

Supervise, lead, train, and motivate team members, performing duties of CSRs and delivery drivers if necessary.

Key Responsibilities:

  • Customer Service:

Deliver outstanding service, handle customer inquiries and complaints, and resolve issues promptly to maintain satisfaction.

  • Inventory & Cash Control:

Manage inventory, stock control, cash handling, and banking to ensure profitability and smooth operations.

  • Food Safety & Quality:

Maintain high standards for food quality, speed of service, and cleanliness, ensuring compliance with health and safety regulations.

  • Administrative Tasks:

Assist with staff scheduling, labor management, hiring, training, and record-keeping.

  • Store Support:

Support the Store Manager in achieving sales targets, implementing company policies, and contributing to marketing efforts.

  • Staff & Operations:

Supervise, lead, train, and motivate team members, performing duties of CSRs and delivery drivers if necessary.

  • Transportation & Abiltiy to Deliver Having reliable transportation and ability and desire to deliver is a strength.

  • Communication:

Excellent interpersonal and communication skills to interact with staff and customers.

  • Fast-Paced Environment:

Ability to work efficiently and effectively in a high-pressure, fast-paced setting.

  • Organizational Skills:

Detail-oriented with strong organizational abilities for managing various tasks.

  • Experience:

Previous experience in food service or retail management is often preferred.

  • Leadership:

Strong ability to lead, motivate, and manage a team effectively.

Locally Owned by Franchisee Next Level Pizza Company, LLC. d.b.a Domino's Pizza. We pride ourselves on best in class training, circle of operations, technology, and co-workers. We are passionate about delivering a great customer experience to not only YOU but the customers we make, bake, and take pizzas too!

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About Domino's

Domino's

Domino's

Public

Domino's Pizza, Inc., commonly referred to as Domino's, is an American multinational pizza restaurant chain founded in 1960. The corporation is Delaware-domiciled and headquartered at the Domino's Farms office park in Ann Arbor Township, near Ann Arbor, Michigan.

10,001+

Employees

Ann Arbor

Headquarters

Reviews

3.1

9 reviews

Work Life Balance

3.4

Compensation

3.2

Culture

3.1

Career

3.8

Management

2.3

65%

Recommend to a Friend

Pros

Flexible scheduling and accommodates school

Good coworkers and teamwork

Weekly pay with tips and mileage reimbursement

Cons

Poor and inconsistent management

High turnover rates

Inadequate training provided

Salary Ranges

1 data points

Junior/L3

Junior/L3 · Domino's Employee

1 reports

$19,760

total / year

Base

$12

Stock

-

Bonus

$650

$16,640

$35,360

Interview Experience

1 interviews

Difficulty

2.0

/ 5

Duration

14-28 weeks

Offer Rate

100%

Experience

Positive 100%

Neutral 0%

Negative 0%

Interview Process

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

Background Check

5

Offer

Common Questions

Past Experience

Behavioral/STAR

Culture Fit

Availability/Schedule