Join our dynamic team as a Customer Service Representative at our Florissant, United States location! We're looking for a friendly and efficient individual to provide exceptional customer service and support our daily operations.

• Answer incoming phone calls and assist customers with inquiries and orders

• Process customer orders accurately and efficiently

• Handle cash transactions and maintain a balanced cash drawer

• Prepare and package products according to company standards

• Maintain a clean and organized work environment

• Collaborate with team members to ensure smooth operations and customer satisfaction

• Resolve customer complaints and concerns in a professional and empathetic manner

• Assist with inventory management and restocking as needed

• Adhere to all company policies, procedures, and safety guidelines

• Participate in ongoing training and development programs to enhance skills and knowledge

• Excellent customer service skills with a friendly and professional demeanor

• Strong communication skills, both verbal and written

• Ability to follow directions and work efficiently in a fast-paced environment

• Flexibility to work various shifts, including weekends and holidays

• Basic math skills for handling cash transactions accurately

• Physical ability to stand for extended periods and lift up to 25 lbs.

• Basic computer skills and ability to learn new software systems quickly

• Strong multitasking abilities and attention to detail

• Team-oriented mindset with a willingness to collaborate and support colleagues

• High school diploma or equivalent preferred

• Previous customer service experience is a plus, but not required

• Ability to remain calm and composed in high-pressure situations

All your information will be kept confidential according to EEO guidelines.