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Customer Service Rep(02817) - 11 E. Jackson St.

Domino's

Customer Service Rep(02817) - 11 E. Jackson St.

Domino's

Morton

·

On-site

·

Full-time

·

2w ago

Required Skills

Customer Service

Domino's Pizza in Morton, United States is seeking an enthusiastic and customer-focused Customer Service Representative to join our team at our 11 E. Jackson St. location. As a vital member of our crew, you'll be responsible for ensuring our customers have a great experience while interacting with our brand.

  • Answer incoming phone calls and take customer orders accurately and efficiently

  • Provide exceptional customer service, addressing inquiries and resolving issues promptly

  • Process cash and credit card transactions with precision

  • Prepare and make pizzas according to company standards and customer specifications

  • Maintain a clean and organized work environment

  • Collaborate with team members to ensure smooth operations during busy periods

  • Assist with various cleaning tasks to uphold store cleanliness and hygiene standards

  • Handle and lift items weighing up to 25 lbs. as needed

  • Strong communication skills with the ability to interact professionally with customers and team members

  • Flexibility to work various shifts, including weekends and holidays

  • Ability to follow directions and adhere to company policies and procedures

  • Basic math skills for accurate cash handling and order processing

  • Physical stamina to stand for extended periods and lift up to 25 lbs.

  • Team player mentality with a positive attitude and friendly demeanor

  • Ability to multitask and work efficiently in a fast-paced environment

  • Customer-focused mindset with a commitment to providing excellent service

  • High school diploma or equivalent (preferred)

  • Previous customer service experience (preferred but not required)

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About Domino's

Domino's

Domino's

Public

Domino's Pizza, Inc., commonly referred to as Domino's, is an American multinational pizza restaurant chain founded in 1960. The corporation is Delaware-domiciled and headquartered at the Domino's Farms office park in Ann Arbor Township, near Ann Arbor, Michigan.

10,001+

Employees

Ann Arbor

Headquarters

Reviews

3.1

9 reviews

Work Life Balance

3.4

Compensation

3.2

Culture

3.1

Career

3.8

Management

2.3

65%

Recommend to a Friend

Pros

Flexible scheduling and accommodates school

Good coworkers and teamwork

Weekly pay with tips and mileage reimbursement

Cons

Poor and inconsistent management

High turnover rates

Inadequate training provided

Salary Ranges

1 data points

Junior/L3

Junior/L3 · Domino's Employee

1 reports

$19,760

total / year

Base

$12

Stock

-

Bonus

$650

$16,640

$35,360

Interview Experience

1 interviews

Difficulty

2.0

/ 5

Duration

14-28 weeks

Offer Rate

100%

Experience

Positive 100%

Neutral 0%

Negative 0%

Interview Process

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

Background Check

5

Offer

Common Questions

Past Experience

Behavioral/STAR

Culture Fit

Availability/Schedule