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Customer Service Rep(09189) - 113 Radio City Dr.

Domino's

Customer Service Rep(09189) - 113 Radio City Dr.

Domino's

Pekin

·

On-site

·

Full-time

·

2w ago

Required Skills

Customer Service

Domino's Pizza in Pekin, United States, is seeking a friendly and efficient Customer Service Representative to join our team. As a vital member of our organization, you'll be responsible for providing exceptional customer service while handling various tasks in our fast-paced environment.

  • Answer phone calls and take customer orders accurately and efficiently

  • Prepare and make pizzas according to company standards and customer specifications

  • Process cash and credit card transactions with precision

  • Deliver outstanding customer service, ensuring a positive experience for every customer

  • Maintain a clean and organized work area, adhering to food safety and hygiene standards

  • Collaborate with team members to ensure smooth operations during busy periods

  • Assist with additional tasks as needed, including cleaning and restocking supplies

  • Lift and move items weighing up to 25 lbs. as required

  • Excellent communication skills with the ability to interact professionally with customers and team members

  • Strong attention to detail and ability to follow directions accurately

  • Flexibility to work various shifts, including weekends and holidays

  • Basic math skills for handling cash transactions and order calculations

  • Ability to multitask and work efficiently in a fast-paced environment

  • Positive attitude and friendly demeanor, with an easy smile

  • Team player mentality and willingness to assist colleagues as needed

  • Physical ability to stand for extended periods and lift up to 25 lbs.

  • Previous customer service experience is preferred but not required

  • Food handling experience is a plus

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About Domino's

Domino's

Domino's

Public

Domino's Pizza, Inc., commonly referred to as Domino's, is an American multinational pizza restaurant chain founded in 1960. The corporation is Delaware-domiciled and headquartered at the Domino's Farms office park in Ann Arbor Township, near Ann Arbor, Michigan.

10,001+

Employees

Ann Arbor

Headquarters

Reviews

3.1

9 reviews

Work Life Balance

3.4

Compensation

3.2

Culture

3.1

Career

3.8

Management

2.3

65%

Recommend to a Friend

Pros

Flexible scheduling and accommodates school

Good coworkers and teamwork

Weekly pay with tips and mileage reimbursement

Cons

Poor and inconsistent management

High turnover rates

Inadequate training provided

Salary Ranges

1 data points

Junior/L3

Junior/L3 · Domino's Employee

1 reports

$19,760

total / year

Base

$12

Stock

-

Bonus

$650

$16,640

$35,360

Interview Experience

1 interviews

Difficulty

2.0

/ 5

Duration

14-28 weeks

Offer Rate

100%

Experience

Positive 100%

Neutral 0%

Negative 0%

Interview Process

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

Background Check

5

Offer

Common Questions

Past Experience

Behavioral/STAR

Culture Fit

Availability/Schedule