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Customer Service Rep(02809) - 507 Commerce Drive

Domino's

Customer Service Rep(02809) - 507 Commerce Drive

Domino's

Savoy

·

On-site

·

Full-time

·

5d ago

Domino's Pizza in Savoy, United States is seeking an enthusiastic and customer-focused Customer Service Representative to join our team at 507 Commerce Drive. As a key member of our front-line staff, you'll play a crucial role in ensuring our customers have a great experience every time they interact with our brand.

  • Provide exceptional customer service through friendly and professional interactions

  • Take customer orders accurately via phone and in-person

  • Prepare and make pizzas according to Domino's quality standards

  • Handle cash transactions and maintain accurate records

  • Maintain a clean and organized work environment

  • Assist in various store operations, including cleaning and restocking

  • Collaborate with team members to ensure efficient order fulfillment

  • Address customer inquiries and resolve issues promptly and courteously

  • Contribute to a positive team atmosphere

  • Strong customer service skills with a friendly and professional demeanor

  • Excellent communication abilities, both verbal and written

  • Proficiency in taking orders and handling phone calls

  • Basic math skills for cash handling and order processing

  • Ability to multitask in a fast-paced environment

  • Team player with a positive attitude

  • Detail-oriented approach to ensure order accuracy

  • Physical ability to stand for extended periods and lift up to 25 lbs

  • Flexibility to work weekends, holidays, and various shifts as needed

  • Willingness to learn pizza-making skills and Domino's specific procedures

  • High school diploma or equivalent preferred (not required)

  • Previous customer service experience is a plus, but not necessary

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About Domino's

Domino's

Domino's

Public

Domino's Pizza, Inc., commonly referred to as Domino's, is an American multinational pizza restaurant chain founded in 1960. The corporation is Delaware-domiciled and headquartered at the Domino's Farms office park in Ann Arbor Township, near Ann Arbor, Michigan.

10,001+

Employees

Ann Arbor

Headquarters

Reviews

3.1

9 reviews

Work Life Balance

3.4

Compensation

3.2

Culture

3.1

Career

3.8

Management

2.3

65%

Recommend to a Friend

Pros

Flexible scheduling and accommodates school

Good coworkers and teamwork

Weekly pay with tips and mileage reimbursement

Cons

Poor and inconsistent management

High turnover rates

Inadequate training provided

Salary Ranges

1 data points

Junior/L3

Junior/L3 · Domino's Employee

1 reports

$19,760

total / year

Base

$12

Stock

-

Bonus

$650

$16,640

$35,360

Interview Experience

1 interviews

Difficulty

2.0

/ 5

Duration

14-28 weeks

Offer Rate

100%

Experience

Positive 100%

Neutral 0%

Negative 0%

Interview Process

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

Background Check

5

Offer

Common Questions

Past Experience

Behavioral/STAR

Culture Fit

Availability/Schedule