Jobs
Join our team as a Customer Service Representative at our 1910 E College Ave. location in Normal, United States! We're looking for friendly, customer-focused individuals to provide exceptional service and support to our valued customers.
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Greet customers warmly and assist them with their orders and inquiries
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Take phone and in-person orders accurately and efficiently
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Prepare and assemble food items, including making pizzas
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Process cash and card transactions with precision
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Maintain a clean and organized work environment
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Collaborate with team members to ensure smooth operations during busy periods
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Address customer concerns and resolve issues in a professional and empathetic manner
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Adhere to company policies and food safety standards
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Assist with additional tasks as needed to support the team and business operations
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Excellent customer service skills with a friendly and positive attitude
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Strong communication abilities, both verbal and written
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Capability to follow directions and work in a fast-paced environment
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Basic math skills for handling cash transactions
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Ability to multitask and prioritize effectively
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Physical stamina to stand for extended periods and lift up to 25 lbs.
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Flexibility to work various shifts, including weekends and holidays
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Team-oriented mindset with a willingness to collaborate
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Previous customer service experience preferred, but not required
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High school diploma or equivalent (preferred)
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About Domino's

Domino's
PublicDomino's Pizza, Inc., commonly referred to as Domino's, is an American multinational pizza restaurant chain founded in 1960. The corporation is Delaware-domiciled and headquartered at the Domino's Farms office park in Ann Arbor Township, near Ann Arbor, Michigan.
10,001+
Employees
Ann Arbor
Headquarters
Reviews
3.1
9 reviews
Work Life Balance
3.4
Compensation
3.2
Culture
3.1
Career
3.8
Management
2.3
65%
Recommend to a Friend
Pros
Flexible scheduling and accommodates school
Good coworkers and teamwork
Weekly pay with tips and mileage reimbursement
Cons
Poor and inconsistent management
High turnover rates
Inadequate training provided
Salary Ranges
1 data points
Junior/L3
Junior/L3 · Domino's Employee
1 reports
$19,760
total / year
Base
$12
Stock
-
Bonus
$650
$16,640
$35,360
Interview Experience
1 interviews
Difficulty
2.0
/ 5
Duration
14-28 weeks
Offer Rate
100%
Experience
Positive 100%
Neutral 0%
Negative 0%
Interview Process
1
Application Review
2
HR Screen
3
Hiring Manager Interview
4
Background Check
5
Offer
Common Questions
Past Experience
Behavioral/STAR
Culture Fit
Availability/Schedule
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14w ago