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JobsDomino's

Customer Service Rep(02955) - 341 W St Louis Ave

Domino's

Customer Service Rep(02955) - 341 W St Louis Ave

Domino's

East Alton

·

On-site

·

Full-time

·

4d ago

Required Skills

Customer Service

Domino's Pizza in East Alton, United States is seeking an enthusiastic and customer-focused Customer Service Representative to join our team. In this dynamic role, you'll be the face of our organization, ensuring our customers receive exceptional service and delicious pizzas.

  • Answer incoming phone calls and take customer orders accurately and efficiently

  • Prepare and make pizzas according to company standards and customer specifications

  • Process cash and credit card transactions with precision

  • Provide outstanding customer service, addressing inquiries and resolving issues promptly

  • Maintain a clean and organized work environment, adhering to food safety standards

  • Collaborate with team members to ensure smooth operations during busy periods

  • Assist with various cleaning tasks to uphold store cleanliness

  • Handle multiple tasks simultaneously during peak hours

  • Lift and move items weighing up to 25 lbs as needed

  • Excellent customer service skills with a friendly and professional demeanor

  • Strong communication abilities, particularly in handling phone orders

  • Basic math skills for accurate cash handling and transaction processing

  • Ability to follow directions and adhere to company procedures

  • Physical stamina to stand for extended periods and lift up to 25 lbs

  • Flexibility to work weekends, holidays, and various shifts as needed

  • Multitasking capabilities to manage multiple orders and tasks efficiently

  • Team player attitude with a willingness to support colleagues

  • Basic computer skills for operating order-taking systems

  • Food handling experience or knowledge is a plus, but not required

  • High school diploma or equivalent preferred

  • Must be at least {AGE} years old

  • Ability to pass a pre-employment drug test and criminal background check

All your information will be kept confidential according to EEO guidelines.

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About Domino's

Domino's

Domino's

Public

Domino's Pizza, Inc., commonly referred to as Domino's, is an American multinational pizza restaurant chain founded in 1960. The corporation is Delaware-domiciled and headquartered at the Domino's Farms office park in Ann Arbor Township, near Ann Arbor, Michigan.

10,001+

Employees

Ann Arbor

Headquarters

Reviews

3.1

9 reviews

Work Life Balance

3.4

Compensation

3.2

Culture

3.1

Career

3.8

Management

2.3

65%

Recommend to a Friend

Pros

Flexible scheduling and accommodates school

Good coworkers and teamwork

Weekly pay with tips and mileage reimbursement

Cons

Poor and inconsistent management

High turnover rates

Inadequate training provided

Salary Ranges

1 data points

Junior/L3

Junior/L3 · Domino's Employee

1 reports

$19,760

total / year

Base

$12

Stock

-

Bonus

$650

$16,640

$35,360

Interview Experience

1 interviews

Difficulty

2.0

/ 5

Duration

14-28 weeks

Offer Rate

100%

Experience

Positive 100%

Neutral 0%

Negative 0%

Interview Process

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

Background Check

5

Offer

Common Questions

Past Experience

Behavioral/STAR

Culture Fit

Availability/Schedule