Jobs
We are seeking a dedicated and efficient Delivery Expert to join our team in Suffolk, United States. As a Delivery Expert, you will play a crucial role in ensuring our customers receive their orders accurately and on time, while maintaining a positive and professional demeanor.
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Safely operate delivery vehicles to transport orders to customers' locations
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Accurately process customer orders, including receiving phone orders and using computer systems
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Handle cash and credit card transactions, ensuring correct monetary change
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Maintain cleanliness and organization of the delivery vehicle and work area
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Assist with inventory management and restocking supplies
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Collaborate with team members to ensure smooth operations during busy periods
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Adhere to company policies, food safety standards, and traffic laws
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Provide exceptional customer service, addressing any concerns or special requests
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Perform basic equipment maintenance and report any issues to management
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Assist with additional in-store tasks as needed, such as food preparation or cleaning
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Must be 18 years of age or older
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Valid driver's license with a clean driving record
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Excellent knowledge of Suffolk area and strong navigation skills
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Proven ability to work in a fast-paced environment and meet deadlines
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Strong verbal and written communication skills
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Basic math skills and ability to handle cash transactions accurately
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Proficiency in using computer systems, including order entry and GPS navigation
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Physical stamina to lift and carry deliveries (up to 25 pounds)
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Flexible availability, including evenings, weekends, and holidays
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Strong attention to detail and commitment to food safety standards
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Positive attitude and customer-focused mindset
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Ability to work both independently and as part of a team
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High school diploma or equivalent (preferred)
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Previous experience in food delivery or customer service (preferred)
PHYSICAL REQUIREMENTS, including, but not limited to the following:
Standing
Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".
Walking
· For short distances for short durations
· Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.
Sitting
Paperwork is normally completed in an office at a desk or table
Lifting
· Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
· Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
· Cases are usually lifted from floor and stacked onto shelves up to 72" high.
Carrying
· Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
· Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
· Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
· During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.
Pushing
· To move trays which are placed on dollies.
· A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.
· Trays may also be pulled.
Climbing
· Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
· During delivery of product, navigation of five or more flights of stairs may be required.
Stooping/Bending
· Forward bending at the waist is necessary at the pizza assembly station.
· Toe room is present, but workers are unable to flex their knees while standing at this station.
· Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
· Forward bending is also present at the front counter and when stocking ingredients.
Crouching/Squatting
Performed occasionally to stock shelves and to clean low areas.
Reaching
· Reaching is performed continuously; up, down and forward.
· Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
· Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
· Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
Driving
· Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.
Hand Tasks
· Eye-hand coordination is essential. Use of hands is continuous during the day.
· Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.
· Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
· Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
