About Us

Based in Chesapeake, VA, Family Dollar operates more than 7000 stores across the 48 United States, supported by a coast-to-coast logistics network and more than 60,000 Associates.

As a Director, Zone Asset Protection at Family Dollar, you’ll lead asset protection programs and execution across a large, multi-region retail zone while developing a high-performing team of Asset Protection Managers.

Specific responsibilities include but are not limited to:

Leadership & Team Development:

• Lead and continuously advance a comprehensive asset protection program across a large, complex retail environment
• Lead, coach, and develop a team of Asset Protection Managers across the assigned Zone
• Execute Hiring, onboarding, performance management, and development of direct reports

Asset Protection Strategy & Execution:

• Facilitate regular shrink and asset protection review meetings with district and regional leadership to monitor performance and drive corrective actions.
• Analyze shrink trends and operational data to identify patterns, high-risk locations, and emerging loss factors, implementing targeted mitigation plans.
• Collaborate with business partners and store leadership teams to resolve discrepancies and strengthen shrink‑control processes.
• Oversee shrink-related investigations (internal, external, process-related) and partner with law enforcement or legal teams when needed.
• Drive continuous improvement of shrink mitigation strategies, incorporating technology, analytics, compliance audits, and policy enhancements
• Analytics, Audits & Reporting: Monitor, analyze, and follow up on shrink and cash loss trends using predictive tools and dashboards
• Action planning and leadership with the ability to translate data into actionable insights to reduce shrink and mitigate risk
• Management of Zone audit program to identify vulnerabilities, create awareness, improve standards and ensure compliance
• Development and presentations utilizing KPI dashboards, loss trends, security metrics, and investigative summaries to leadership

Field Partnership & Business Collaboration:

• Build strong relationships with district, regional, and corporate leaders to influence operations and drive results.
• Partner with field leadership to identify operational risks and opportunities to improve store conditions and performance
• Elevate significant concerns related to store conditions, shrink, or management performance
• Serve as the subject matter expert and leader for all Asset Protection issues within the Zone

Emergency Management & Compliance:

• Partner with business partners to provide on-site support during emergency situations
• Ensure timely, accurate, and complete reporting of incidents to Corporate Asset Protection
• Maintain compliance with company policies, legal requirements, and investigative practices
• Proactively lead workplace violence prevention programs and training
• Oversee incident response and recovery, ensuring proper documentation, risk mitigation, and support following any violent event
• Oversee threat assessment process to investigate concerning or threatening behaviors, enabling early identification of risks and timely protective actions

Your Required Skills and Experience:

• 10+ years of Asset Protection or Loss Prevention experience in a multi-unit retail environment
• 5+ years managing Asset Protection Managers or equivalent field leadership roles
• Demonstrated success leading shrink reduction, investigations, audits, and compliance programs across a large geography and diverse environment
• Wicklander Certification (or equivalent investigative interviewing training)
• Strong analytical skills and experience using Asset Protection systems / Case Management
• Proficiency in Microsoft Office (Excel, PowerPoint, Word)
• Ability to travel within the assigned territory up to 60% of the time

Preferred Requirements:

• Degree in security related field or the equivalent in years of experience
• Prior experience in a director-level or senior regional Asset Protection role
• Strong business partnership skills with field operations leadership
• Excellent communication, presentation, and influencing skills

Family Dollar is an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

Full time

Chesapeake, Virginia

Asset Protection

Family Dollar