Company Overview Docusign brings agreements to life.

Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives.

With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents.

Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity.

Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do As an Engineering Manager in Docusign Identify, you will lead a cross-site team of software engineers responsible for building, releasing, and operating critical services and applications.

You’ll partner closely with product, architecture, security, and other engineering leaders to shape the roadmap, drive execution, and ensure engineering excellence across the full software development lifecycle.

You will own delivery outcomes, manage dependencies and risks, set clear goals, and develop a high-performing team through coaching, hiring, and performance management.

This role requires strong technical judgment, operational discipline, and the ability to collaborate effectively across time zones.

This position is a people manager role reporting to the Director of Engineering.

Responsibility Lead and develop a team of software engineers delivering services and applications within the product stack Translate business and product strategy into clear technical plans, milestones, and delivery commitments Drive engineering execution: planning, estimation, prioritization, and day-to-day delivery management Establish and evolve development practices, tooling, and technical standards (e.g., design reviews, coding standards, testing, release management) Ensure adherence to the product development process and software lifecycle practices, including quality, security, and reliability requirements Manage cross-team and cross-site dependencies, critical paths, and risks; ensure mitigation and contingency plans are in place Partner with stakeholders across product, security, SRE/operations, and other engineering teams to align on priorities and outcomes Support operational excellence (e.g., incident readiness, postmortems, reliability improvements) for services the team owns Hire, onboard, and retain talent; run performance reviews, compensation input, and career development planning Promote a collaborative culture, connect teams, and reduce organizational silos Job Designation Hybrid: Employee divides their time between in-office and remote work.

Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job.

Preferred job designations are not guaranteed when changing positions within Docusign.

Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring Basic 8+ years related experience Master’s degree in Computer Science, Software Engineering, or equivalent practical experience Software engineering experience, including experience leading teams as a manager or technical lead Preferred Proficiency in C# or Java

Experience: with cloud-native deployment and orchestration (e.g., Docker, Kubernetes)

Experience: designing, building, or operating RESTful and gRPC services Strong CI/CD experience, including automated testing (unit/integration), quality gates, and release pipelines Comfort moving across technology stacks and collaborating with multiple engineering disciplines Proven project/program execution skills: prioritization, dependency management, and delivery in time-bound environments Excellent communication skills, including the ability to explain complex topics clearly to varied audiences Strong leadership skills with demonstrated ability to coach, develop, and motivate engineers Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work.

You can count on us to listen, be honest, and try our best to do what’s right, every day.

At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life.

Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it.

And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures.

If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice:

As an Engineering Manager in Docusign Identify, you will lead a cross-site team of software engineers responsible for building, releasing, and operating critical services and applications.

You’ll partner closely with product, architecture, security, and other engineering leaders to shape the roadmap, drive execution, and ensure engineering excellence across the full software development lifecycle.

You will own delivery outcomes, manage dependencies and risks, set clear goals, and develop a high-performing team through coaching, hiring, and performance management.

This role requires strong technical judgment, operational discipline, and the ability to collaborate effectively across time zones.

This position is a people manager role reporting to the Director of Engineering.

Responsibility Lead and develop a team of software engineers delivering services and applications within the product stack Translate business and product strategy into clear technical plans, milestones, and delivery commitments Drive engineering execution: planning, estimation, prioritization, and day-to-day delivery management Establish and evolve development practices, tooling, and technical standards (e.g., design reviews, coding standards, testing, release management) Ensure adherence to the product development process and software lifecycle practices, including quality, security, and reliability requirements Manage cross-team and cross-site dependencies, critical paths, and risks; ensure mitigation and contingency plans are in place Partner with stakeholders across product, security, SRE/operations, and other engineering teams to align on priorities and outcomes Support operational excellence (e.g., incident readiness, postmortems, reliability improvements) for services the team owns Hire, onboard, and retain talent; run performance reviews, compensation input, and career development planning Promote a collaborative culture, connect teams, and reduce organizational silos
Basic 8+ years related experience Master’s degree in Computer Science, Software Engineering, or equivalent practical experience Software engineering experience, including experience leading teams as a manager or technical lead Preferred Proficiency in C# or Java

Experience: with cloud-native deployment and orchestration (e.g., Docker, Kubernetes)

Experience: designing, building, or operating RESTful and gRPC services Strong CI/CD experience, including automated testing (unit/integration), quality gates, and release pipelines Comfort moving across technology stacks and collaborating with multiple engineering disciplines Proven project/program execution skills: prioritization, dependency management, and delivery in time-bound environments Excellent communication skills, including the ability to explain complex topics clearly to varied audiences Strong leadership skills with demonstrated ability to coach, develop, and motivate engineers