Company Summary:

DISH Network Technologies India Pvt. Ltd is a technology subsidiary of Echo Star. Our organization is at the forefront of technology, serving as a disruptive force and driving innovation and value on behalf of our customers.

Our product portfolio includes Boost Mobile (consumer wireless), DISH TV (direct broadcast satellite), Sling TV (over-the-top service provider), Hughes (global satellite connectivity solutions) and Hughesnet (satellite internet).

Our facilities in India are some of Echo Star's largest development centers outside the U.S. As a hub for technological convergence, our engineering talent is a catalyst for innovation in multimedia network and communications development.

Echo Star does not charge any fees to job applicants or candidates at any point during the recruitment and hiring process. We strongly advise all individuals to be vigilant and disregard any unsolicited requests for payment or personal financial information related to an Echo Star employment opportunity.

Department Summary:

Our Technology teams challenge the status quo and reimagine capabilities across industries. Whether through research and development, technology innovation or solution engineering, our people play vital roles in connecting consumers with the products and platforms of tomorrow.

Job Duties and Responsibilities:

• System Reliability & Performance:
• Design, implement, and maintain monitoring, alerting, and logging solutions for web Methods, Gem Fire, AWS services, and Kubernetes clusters to proactively identify and resolve issues.
• Develop and implement automation for operational tasks, incident response, and system provisioning/de-provisioning.
• Participate in on-call rotations to respond to critical incidents, troubleshoot complex problems, and perform root cause analysis (RCA).
• Identify and eliminate toil through automation and process improvements.
• Conduct performance tuning and capacity planning for all supported platforms.
• Platform Expertise:
• web Methods: Support, maintain, and optimize web Methods Integration Server, Universal Messaging, API Gateway, and related components. Experience with web Methods upgrades, patching, and configuration management.
• Gem Fire: Administer and optimize Gem Fire clusters, ensuring high availability, data consistency, and performance for critical applications. Troubleshoot Gem Fire-related issues, including cache misses, replication problems, and member failures.
• AWS Cloud: Manage and optimize AWS cloud resources (EC2, S3, RDS, VPC, IAM, CloudWatch, Lambda, etc.) for scalability, security, and cost-efficiency.
• Rancher Kubernetes: Administer, troubleshoot, and optimize Kubernetes clusters managed by Rancher. Experience with Helm charts, Kubernetes operators, ingress controllers, and network policies.
• Collaboration & Best Practices:
• Collaborate closely with development teams to ensure new features and services are designed for reliability, scalability, and observability.
• Implement and champion SRE best practices, including SLO/SLA definition, error budgeting, chaos engineering, and blameless post-mortems.
• Develop and maintain documentation for systems, processes, and runbooks.
• Mentor junior engineers and contribute to a culture of continuous learning and improvement.

Skills, Experience and Requirements

• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• 6+ years of experience in an SRE, DevOps, or highly technical operations role.
• Deep expertise in at least two, and strong proficiency in all, of the following:
• web Methods Integration Platform (Integration Server, Universal Messaging, API Gateway).
• VMware Gem Fire (or other distributed in-memory data grids like Apache Geode, Redis Enterprise).
• AWS cloud services (EC2, S3, RDS, VPC, CloudWatch, EKS etc.).
• Kubernetes administration, particularly with Rancher and EKS.
• Strong scripting and programming skills: Python, Go, Java, Bash.
• Experience with Infrastructure as Code (IaC) tools such as Terraform or CloudFormation.
• Proficiency with CI/CD pipelines (e.g., Jenkins, GitLab CI, AWS Code Pipeline).
• Experience with monitoring and logging tools (e.g., Dynatrace, Prometheus, Grafana, ELK Stack, Datadog, Splunk).
• Solid understanding of networking concepts (TCP/IP, DNS, Load Balancing, VPNs).
• Excellent problem-solving, analytical, and communication skills.
• Ability to work effectively in a fast-paced, collaborative environment.

Bonus Points If You Have:

• Experience with other integration platforms or message brokers.
• Knowledge of other distributed databases or caching technologies.
• AWS Certifications.
• Kubernetes Certifications (CKA, CKAD, CKS).
• Experience with chaos engineering principles and tools.
• Familiarity with agile methodologies.

Benefits:

• Insurance and Wellbeing
• Financial & Retiral Benefit Program
• Mental Wellbeing
• Employee Stock Purchase Program (ESPP)
• Professional Development Reimbursement
• Time Off
• Team Outings

We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Echo Star will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.

Echo Star will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. Echo Star has a more detailed Accommodation Policy that applies to employees. Echo Star endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact leaves@dish.com if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)

• System Reliability & Performance:

• Design, implement, and maintain monitoring, alerting, and logging solutions for web Methods, Gem Fire, AWS services, and Kubernetes clusters to proactively identify and resolve issues.

• Develop and implement automation for operational tasks, incident response, and system provisioning/de-provisioning.

• Participate in on-call rotations to respond to critical incidents, troubleshoot complex problems, and perform root cause analysis (RCA).

• Identify and eliminate toil through automation and process improvements.

• Conduct performance tuning and capacity planning for all supported platforms.

• Platform Expertise:

• web Methods: Support, maintain, and optimize web Methods Integration Server, Universal Messaging, API Gateway, and related components. Experience with web Methods upgrades, patching, and configuration management.

• Gem Fire: Administer and optimize Gem Fire clusters, ensuring high availability, data consistency, and performance for critical applications. Troubleshoot Gem Fire-related issues, including cache misses, replication problems, and member failures.

• AWS Cloud: Manage and optimize AWS cloud resources (EC2, S3, RDS, VPC, IAM, CloudWatch, Lambda, etc.) for scalability, security, and cost-efficiency.

• Rancher Kubernetes: Administer, troubleshoot, and optimize Kubernetes clusters managed by Rancher. Experience with Helm charts, Kubernetes operators, ingress controllers, and network policies.

• Collaboration & Best Practices:

• Collaborate closely with development teams to ensure new features and services are designed for reliability, scalability, and observability.

• Implement and champion SRE best practices, including SLO/SLA definition, error budgeting, chaos engineering, and blameless post-mortems.

• Develop and maintain documentation for systems, processes, and runbooks.

• Mentor junior engineers and contribute to a culture of continuous learning and improvement.

• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.

• 6+ years of experience in an SRE, DevOps, or highly technical operations role.

• Deep expertise in at least two, and strong proficiency in all, of the following:

• web Methods Integration Platform (Integration Server, Universal Messaging, API Gateway).

• VMware Gem Fire (or other distributed in-memory data grids like Apache Geode, Redis Enterprise).

• AWS cloud services (EC2, S3, RDS, VPC, CloudWatch, EKS etc.).

• Kubernetes administration, particularly with Rancher and EKS.

• Strong scripting and programming skills: Python, Go, Java, Bash.

• Experience with Infrastructure as Code (IaC) tools such as Terraform or CloudFormation.

• Proficiency with CI/CD pipelines (e.g., Jenkins, GitLab CI, AWS Code Pipeline).

• Experience with monitoring and logging tools (e.g., Dynatrace, Prometheus, Grafana, ELK Stack, Datadog, Splunk).

• Solid understanding of networking concepts (TCP/IP, DNS, Load Balancing, VPNs).

• Excellent problem-solving, analytical, and communication skills.

• Ability to work effectively in a fast-paced, collaborative environment.

Bonus Points If You Have:

• Experience with other integration platforms or message brokers.
• Knowledge of other distributed databases or caching technologies.
• AWS Certifications.
• Kubernetes Certifications (CKA, CKAD, CKS).
• Experience with chaos engineering principles and tools.
• Familiarity with agile methodologies.