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Retail Loss Prevention Associate

Dick's Sporting

Retail Loss Prevention Associate

Dick's Sporting

Store0440 Henderson NV

·

On-site

·

Full-time

·

1w ago

Compensation

$26,000 - $40,560

Required Skills

Customer service

Loss prevention awareness

Communication

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

OVERVIEW:

ROLE RESPONSIBILITIES:

A Retail Loss Prevention Associate is responsible for providing excellent customer experiences by engaging in high levels of service at the entrance of the store. They will greet all customers entering and exiting the store and provide direction as needed. Mitigating shoplifting and grab go exposure will be an addition function of this role.

  • Greet and engage each customer entering the store to determine their shopping needs; direct them to the appropriate area of the store based on their needs.

  • Stay actively engaged at the front entrance and provide direction for customers and communication to store associates and management.

  • Reverse greet all customers exiting the store and thank them for their business. Report all suspicious behaviors to the Head Coach.

  • Monitor front end inventories and assist customers with front end product.

  • Respond to EAS alarms.

  • Initiate theft mitigation strategies as needed.

  • Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.

  • Create an inclusive store environment where everyone (teammates and customer) feels welcome, safe, and is treated with respect.

  • Take an all-hands-on-deck approach to support the team across the store.

  • Perform other tasks as assigned by management.

TEAMMATE TRAITS:

Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and athlete experience. Here are the traits we look for in our store teammates:

  • Ensures Accountability

  • Customer-Focus

  • Collaborative

  • Instills Trust

  • Decision-Quality/Decision-Making Abilities

  • Action-Oriented

QUALIFICATIONS:

  • Security or Loss Prevention experience preferred

VIRTUAL REQUIREMENTS:

At DICK’S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments.

To ensure a smooth and secure experience, please note the following:

  • Cameras must be on during all virtual interviews.

  • AI tools are not permitted to be used by the candidateduring any part of the interview process.

  • Offers are contingent upon a satisfactory background check which may include ID verification.

If you have any questions or need accommodations, we’re here to help. Thanks for helping us keep the process fair and secure for everyone!

Targeted Pay Range: $12.50 - $19.50. Starting rate of pay may vary based on factors including, but not limited to, location, experience and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.

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About Dick's Sporting

Dick's Sporting

Dick's Sporting Goods, Inc. is an American chain of sporting goods stores founded in 1948 by Richard "Dick" Stack. It is the largest sporting goods retailer in the United States and is listed on the Fortune 500.

10,001+

Employees

Coraopolis

Headquarters

Reviews

3.7

10 reviews

Work Life Balance

3.8

Compensation

2.9

Culture

3.4

Career

3.7

Management

3.2

65%

Recommend to a Friend

Pros

Flexible hours and scheduling

Good team environment and coworkers

Understanding and accommodating management

Cons

Management issues and poor treatment

Low pay relative to workload

High-pressure quotas and fast pace

Salary Ranges

48 data points

Senior/L5

Staff/L6

Senior/L5 · Senior Data Engineer

4 reports

$160,295

total / year

Base

$123,304

Stock

-

Bonus

-

$156,000

$163,835

Interview Experience

7 interviews

Difficulty

2.3

/ 5

Duration

14-28 weeks

Offer Rate

29%

Experience

Positive 29%

Neutral 28%

Negative 43%

Interview Process

1

Application Review

2

Phone Screen/HR Screen

3

Hiring Manager Interview

4

Technical Assessment (if applicable)

5

Final Interview

6

Offer

Common Questions

Behavioral/STAR

Past Experience

Culture Fit

Technical Knowledge

Customer Service Scenarios