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Customer Service
At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.
If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!
OVERVIEW:
DICK’S Sporting Goods is seeking a passionate, people-first store leader to oversee store operations in their area of the store.
The Assistant Store Manager is responsible for driving the highest level of brand and operational excellence throughout the store by ensuring our team is delivering hassle-free and engaging customer service to everyone who enters one of our stores. They prioritize teammate coaching, development, and wellbeing while staying engrossed in financial metrics, store performance, and short/long term planning.
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Responsible for managing the day-to-day operational aspects of their store department.
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Operationally plans and organizes both short-term and long-term, with the guidance of the Store Manager.
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Actively recruits in the community and supports opportunities for teammates to give back to their community.
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Partners with store leadership team to hire a strong, inclusive, and diverse team and manage store workforce planning (including payroll budget and scheduling).
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Holds team accountable for meeting operational guidelines, brand standards, customer service expectations and company policies.
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Drives shrink results through compliance to all guidelines involved with safety, loss prevention, and cash-handling procedures.
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Transparently communicates and finds creative ways to build an engaging environment for the team.
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Passion for coaching and development of oneself and others; infuses learning into day-to-day leading.
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Creates an inclusive store environment where everyone (teammates & customers) feels safe, welcome, and is treated with respect.
QUALIFICATIONS:
· 1-3 years of retail management experience (or customer-focused experience)
· Strong problem-solving ability and analytical skills
· Flexible availability – including nights, weekend, and holidays
VIRTUAL REQUIREMENTS:
At DICK’S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments.
To ensure a smooth and secure experience, please note the following:
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Cameras must be on during all virtual interviews.
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AI tools are not permitted to be used by the candidateduring any part of the interview process.
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Offers are contingent upon a satisfactory background check which may include ID verification.
If you have any questions or need accommodations, we’re here to help. Thanks for helping us keep the process fair and secure for everyone!
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Dick's Sportingについて

Dick's Sporting
PublicDick's Sporting Goods, Inc. is an American chain of sporting goods stores founded in 1948 by Richard "Dick" Stack. It is the largest sporting goods retailer in the United States and is listed on the Fortune 500.
10,001+
従業員数
Coraopolis
本社所在地
$2.8B
企業価値
レビュー
3.7
10件のレビュー
ワークライフバランス
3.8
報酬
2.9
企業文化
3.4
キャリア
3.7
経営陣
3.2
65%
友人に勧める
良い点
Flexible hours and scheduling
Good team environment and coworkers
Understanding and accommodating management
改善点
Management issues and poor treatment
Low pay relative to workload
High-pressure quotas and fast pace
給与レンジ
48件のデータ
Senior/L5
Staff/L6
Senior/L5 · Senior Data Engineer
4件のレポート
$160,295
年収総額
基本給
$123,304
ストック
-
ボーナス
-
$156,000
$163,835
面接体験
7件の面接
難易度
2.3
/ 5
期間
14-28週間
内定率
29%
体験
ポジティブ 29%
普通 28%
ネガティブ 43%
面接プロセス
1
Application Review
2
Phone Screen/HR Screen
3
Hiring Manager Interview
4
Technical Assessment (if applicable)
5
Final Interview
6
Offer
よくある質問
Behavioral/STAR
Past Experience
Culture Fit
Technical Knowledge
Customer Service Scenarios
ニュース&話題
Dick’s Sporting Goods Faces Heightened Risk as International Foot Locker Expansion Becomes Key Growth Driver - TipRanks
TipRanks
News
·
1w ago
Dick’s Sporting Goods is having a sale and you can save up to 50% off Yeti, Nike and more - NBC News
NBC News
News
·
1w ago
Dick's Sporting Goods 10-K: $17.22B Revenue, $9.97 Diluted EPS - TradingView
TradingView
News
·
1w ago
Sources: Dick’s Sporting Goods Has Kicked Off Layoffs at Foot Locker - WWD
WWD
News
·
1w ago




