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Retail Outdoor Associate

Dick's Sporting

Retail Outdoor Associate

Dick's Sporting

Store1665 Charlottesville VA

·

On-site

·

Full-time

·

1w ago

Required Skills

Customer service

Sales

Product knowledge

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

OVERVIEW:

At House of Sport the Outdoor Associate will be expected to provide thoughtful product recommendations that fit the skill/experience level of each athlete. As the Outdoor Associate must deliver an elevated customer service experience that will build meaningful relationships with athletes within the great outdoors, fishing, camping, hiking, etc.…. Additional responsibilities will also include driving results, ensuring Company standards, and assisting with storewide operations as needed.

Customer Service & Sales:

  • Responsible for driving the highest level of customer service within our Outdoor department while engaging in behaviors that are in-line with company’s service and selling standards

  • Bring to life the power of opinion. Making sure the explorer experience includes product experts who provide consultative advice while demonstrating excellent product knowledge

  • Uphold standards for merchandise presentation, showcasing the best apparel and equipment brands in sporting goods by following established floor sets, signing requirements, price changes, replenishment and recovery processes, in-stock, etc.

  • Guide and educate athletes through their purchase by communicating information on use and maintenance of their equipment and accessories

Operations:

  • Help communicate information to teammates regarding Company initiatives, programs, promotions, etc.

  • Maintaining Company loss prevention standards

QUALIFICATIONS:

  • High School Diploma or Equivalent
  • 1-3 years experience; prior retail experience preferred

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About Dick's Sporting

Dick's Sporting

Dick's Sporting Goods, Inc. is an American chain of sporting goods stores founded in 1948 by Richard "Dick" Stack. It is the largest sporting goods retailer in the United States and is listed on the Fortune 500.

10,001+

Employees

Coraopolis

Headquarters

Reviews

3.7

10 reviews

Work Life Balance

3.8

Compensation

2.9

Culture

3.4

Career

3.7

Management

3.2

65%

Recommend to a Friend

Pros

Flexible hours and scheduling

Good team environment and coworkers

Understanding and accommodating management

Cons

Management issues and poor treatment

Low pay relative to workload

High-pressure quotas and fast pace

Salary Ranges

48 data points

Senior/L5

Staff/L6

Senior/L5 · Senior Data Engineer

4 reports

$160,295

total / year

Base

$123,304

Stock

-

Bonus

-

$156,000

$163,835

Interview Experience

7 interviews

Difficulty

2.3

/ 5

Duration

14-28 weeks

Offer Rate

29%

Experience

Positive 29%

Neutral 28%

Negative 43%

Interview Process

1

Application Review

2

Phone Screen/HR Screen

3

Hiring Manager Interview

4

Technical Assessment (if applicable)

5

Final Interview

6

Offer

Common Questions

Behavioral/STAR

Past Experience

Culture Fit

Technical Knowledge

Customer Service Scenarios