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Program Manager - Workforce Planning

Dick's Sporting

Program Manager - Workforce Planning

Dick's Sporting

Customer Support Center

·

On-site

·

Full-time

·

1w ago

Required Skills

Project management

Microsoft Project

Communication

Stakeholder management

Budget management

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

OVERVIEW:

Job Duties & Responsibilities

Facilitates and coordinates department projects

  • Collaborates with project sponsor and business stakeholders to define scope, analyze requirements, evaluate feasibility, and determine strategic need

  • Creates project proposal and defines timeframe, funding limitations, procedures for accomplishing the project, staffing requirements, and allotment of available resources to various phases

  • Contributes to the design and negotiation of external contracts and manages contribution of third-party vendors

Guides development of overall Project Management strategy

  • Using understanding of department business needs and resource limitations, establishes and manages the overall schedule and prioritization of projects

  • Assists in the development of business plans, strategies and approaches to take advantage of business opportunities

Oversees technical and organizational management and financial aspects of projects

  • Track projects against deadlines, identify gaps/overlaps/"creep" across project work streams, explore opportunities for simplification, make recommendations to optimize Operations priorities and processes

  • Ensures projects are completed on time and meet requirements

  • When necessary, negotiates changes in project specification or scope

  • Creates and tracks against project financial expense plans

  • Presents to departmental management regarding project updates, project cycle, and expected results

  • Cross-Functional Stakeholders to frequently communicate project requirements, gather status updates, identify next steps, resolve issues as appropriate, and escalate problems when necessary.

QUALIFICATIONS:

  • Bachelor's Degree

  • 5-7 years experience in in Retail, Operations, or Technology

  • Project Management Professional (PMP) certification preferred

  • Microsoft Project or similar project management tool

  • Experience in project management

  • Excellent relationship-building skills across wide range of stakeholders

  • Excellent communication skills in verbal, written, and presentation formats

  • Ability to manage several projects simultaneously

VIRTUAL REQUIREMENTS:

At DICK’S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments.

To ensure a smooth and secure experience, please note the following:

  • Cameras must be on during all virtual interviews.

  • AI tools are not permitted to be used by the candidateduring any part of the interview process.

  • Offers are contingent upon a satisfactory background check which may include ID verification.

If you have any questions or need accommodations, we’re here to help. Thanks for helping us keep the process fair and secure for everyone!

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About Dick's Sporting

Dick's Sporting

Dick's Sporting Goods, Inc. is an American chain of sporting goods stores founded in 1948 by Richard "Dick" Stack. It is the largest sporting goods retailer in the United States and is listed on the Fortune 500.

10,001+

Employees

Coraopolis

Headquarters

Reviews

3.7

10 reviews

Work Life Balance

3.8

Compensation

2.9

Culture

3.4

Career

3.7

Management

3.2

65%

Recommend to a Friend

Pros

Flexible hours and scheduling

Good team environment and coworkers

Understanding and accommodating management

Cons

Management issues and poor treatment

Low pay relative to workload

High-pressure quotas and fast pace

Salary Ranges

48 data points

Senior/L5

Staff/L6

Senior/L5 · Senior Data Engineer

4 reports

$160,295

total / year

Base

$123,304

Stock

-

Bonus

-

$156,000

$163,835

Interview Experience

7 interviews

Difficulty

2.3

/ 5

Duration

14-28 weeks

Offer Rate

29%

Experience

Positive 29%

Neutral 28%

Negative 43%

Interview Process

1

Application Review

2

Phone Screen/HR Screen

3

Hiring Manager Interview

4

Technical Assessment (if applicable)

5

Final Interview

6

Offer

Common Questions

Behavioral/STAR

Past Experience

Culture Fit

Technical Knowledge

Customer Service Scenarios