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职位Dick's Sporting

Bike Technician

Dick's Sporting

Bike Technician

Dick's Sporting

Store1046 Syracuse NY

·

On-site

·

Full-time

·

2w ago

必备技能

Customer Service

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

OVERVIEW:

OVERVIEW:

The Bike Technician is a technically focused role centered around providing a differentiated customer experience specifically to cyclists. The Bike Tech is responsible for building and repairing bicycles according to established procedures. This individual will pull from personal experiences and industry

research and trends to provide strong product recommendations that align to the customer’s needs.

  • Create a world-class customer experience by providing passionate customer service and selling through customer engagement, specifically (but not limited to) our Bike Department.

  • Uphold company standards for merchandise presentation.

  • Demonstrate ability to genuinely interact with customers to show passion, knowledge,

  • dedication, and commitment in their sport or activity.

  • Promote company programs including warranty sales, Scorecard (loyalty program), private-label credit cards, and other seasonal promotions.

  • Achieve sales goals through selling bikes and related merchandise.

  • Build and repair bikes in accordance with established procedures. Assist with the assembly of exercise equipment as needed.

  • Maintains merchandise presentation standards and signage of Bike Department to Company standards as directed.

  • Adheres to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.

  • Takes an all-hands-on-deck approach to support the team across the store.

  • Performs other tasks as assigned by management.

TEAMMATE TRAITS:

Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and athlete experience. Here are the traits we look for in our store teammates:

  • Ensures Accountability

  • Customer-Focus

  • Collaborative

  • Instills Trust

  • Decision-Quality/Decision-Making Abilities

  • Action-Oriented

QUALIFICATIONS:

  • Prior experience of building, repairing, and selling bicycles preferred

  • Ability to stand, bend, stoop, reach, push, pull and lift 15 to 35 lbs. items occasionally (up to 5 times per hour).

  • Ability to work extended periods of time (up to 4 hours) standing or walking.

Targeted Pay Range: $16.00 - $23.00. Starting rate of pay may vary based on factors including, but not limited to, location, experience and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.

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关于Dick's Sporting

Dick's Sporting

Dick's Sporting Goods, Inc. is an American chain of sporting goods stores founded in 1948 by Richard "Dick" Stack. It is the largest sporting goods retailer in the United States and is listed on the Fortune 500.

10,001+

员工数

Coraopolis

总部位置

$2.8B

企业估值

评价

3.7

10条评价

工作生活平衡

3.8

薪酬

2.9

企业文化

3.4

职业发展

3.7

管理层

3.2

65%

推荐给朋友

优点

Flexible hours and scheduling

Good team environment and coworkers

Understanding and accommodating management

缺点

Management issues and poor treatment

Low pay relative to workload

High-pressure quotas and fast pace

薪资范围

48个数据点

Senior/L5

Staff/L6

Senior/L5 · Senior Data Engineer

4份报告

$160,295

年薪总额

基本工资

$123,304

股票

-

奖金

-

$156,000

$163,835

面试经验

7次面试

难度

2.3

/ 5

时长

14-28周

录用率

29%

体验

正面 29%

中性 28%

负面 43%

面试流程

1

Application Review

2

Phone Screen/HR Screen

3

Hiring Manager Interview

4

Technical Assessment (if applicable)

5

Final Interview

6

Offer

常见问题

Behavioral/STAR

Past Experience

Culture Fit

Technical Knowledge

Customer Service Scenarios