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职位Dick's Sporting

Retail Golf Club Tech

Dick's Sporting

Retail Golf Club Tech

Dick's Sporting

Store0793 Madison MS

·

On-site

·

Full-time

·

2w ago

必备技能

Customer Service

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

OVERVIEW:

OVERVIEW:

Our store teammates are passionate about creating an exceptional shopping experience for our

customers through their eagerness to help, high brand and execution standards, ability to prioritize

and efficient execution of operational processes.

  • Performs golf club repairs, including but not limited to, re-gripping, re-shafting, loft and lie adjustments.

  • Performs club fitting and club performance modifications through use of club fitting equipment.

  • Provides product and service recommendations according to customer’s needs.

  • Manages workflow for all customer services including establishing turn-around times to meet customer’s needs.

  • Consistently promotes Company programs including Warranty Sales, Scorecard, Private Label Credit Card, etc.

  • Manages golf service supply inventory by accurately tracking shop usage.

  • Completes, organizes, and stores all customers’ work orders.

  • Provides a high level of customer service within the golf area.

  • Upholds Company standards for merchandise presentation by ensuring that product is on the sales floor to proper inventory levels and is maintained to daily standards.

  • Maintains and participates in all recovery and cleanliness standards.

  • Adheres to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.

  • Takes an all-hands-on-deck approach to support the team across the store.

  • Performs other tasks as assigned by management.

TEAMMATE TRAITS:

Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and customer experience. Here are the traits we look for in our store teammates:

  • Ensures Accountability

  • Customer-Focus

  • Collaborative

  • Instills Trust

  • Decision-Quality/Decision-Making Abilities

  • Action-Oriented

QUALIFICATIONS:

  • Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items occasionally (up to 5 times per hour).

  • Ability to work extended periods of time (up to 4 hours) standing or walking.

  • Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).

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关于Dick's Sporting

Dick's Sporting

Dick's Sporting Goods, Inc. is an American chain of sporting goods stores founded in 1948 by Richard "Dick" Stack. It is the largest sporting goods retailer in the United States and is listed on the Fortune 500.

10,001+

员工数

Coraopolis

总部位置

$2.8B

企业估值

评价

3.7

10条评价

工作生活平衡

3.8

薪酬

2.9

企业文化

3.4

职业发展

3.7

管理层

3.2

65%

推荐给朋友

优点

Flexible hours and scheduling

Good team environment and coworkers

Understanding and accommodating management

缺点

Management issues and poor treatment

Low pay relative to workload

High-pressure quotas and fast pace

薪资范围

48个数据点

Senior/L5

Staff/L6

Senior/L5 · Senior Data Engineer

4份报告

$160,295

年薪总额

基本工资

$123,304

股票

-

奖金

-

$156,000

$163,835

面试经验

7次面试

难度

2.3

/ 5

时长

14-28周

录用率

29%

体验

正面 29%

中性 28%

负面 43%

面试流程

1

Application Review

2

Phone Screen/HR Screen

3

Hiring Manager Interview

4

Technical Assessment (if applicable)

5

Final Interview

6

Offer

常见问题

Behavioral/STAR

Past Experience

Culture Fit

Technical Knowledge

Customer Service Scenarios