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Customer Service
At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.
If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!
OVERVIEW:
OVERVIEW:
Our store teammates are passionate about creating an exceptional shopping experience for our
customers through their eagerness to help, high brand and execution standards, ability to prioritize
and efficient execution of operational processes.
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Performs golf club repairs, including but not limited to, re-gripping, re-shafting, loft and lie adjustments.
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Performs club fitting and club performance modifications through use of club fitting equipment.
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Provides product and service recommendations according to customer’s needs.
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Manages workflow for all customer services including establishing turn-around times to meet customer’s needs.
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Consistently promotes Company programs including Warranty Sales, Scorecard, Private Label Credit Card, etc.
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Manages golf service supply inventory by accurately tracking shop usage.
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Completes, organizes, and stores all customers’ work orders.
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Provides a high level of customer service within the golf area.
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Upholds Company standards for merchandise presentation by ensuring that product is on the sales floor to proper inventory levels and is maintained to daily standards.
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Maintains and participates in all recovery and cleanliness standards.
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Adheres to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
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Takes an all-hands-on-deck approach to support the team across the store.
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Performs other tasks as assigned by management.
TEAMMATE TRAITS:
Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and customer experience. Here are the traits we look for in our store teammates:
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Ensures Accountability
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Customer-Focus
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Collaborative
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Instills Trust
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Decision-Quality/Decision-Making Abilities
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Action-Oriented
QUALIFICATIONS:
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Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items occasionally (up to 5 times per hour).
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Ability to work extended periods of time (up to 4 hours) standing or walking.
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Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).
総閲覧数
1
応募クリック数
0
模擬応募者数
0
スクラップ
0
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Dick's Sportingについて

Dick's Sporting
PublicDick's Sporting Goods, Inc. is an American chain of sporting goods stores founded in 1948 by Richard "Dick" Stack. It is the largest sporting goods retailer in the United States and is listed on the Fortune 500.
10,001+
従業員数
Coraopolis
本社所在地
$2.8B
企業価値
レビュー
3.7
10件のレビュー
ワークライフバランス
3.8
報酬
2.9
企業文化
3.4
キャリア
3.7
経営陣
3.2
65%
友人に勧める
良い点
Flexible hours and scheduling
Good team environment and coworkers
Understanding and accommodating management
改善点
Management issues and poor treatment
Low pay relative to workload
High-pressure quotas and fast pace
給与レンジ
48件のデータ
Senior/L5
Staff/L6
Senior/L5 · Senior Data Engineer
4件のレポート
$160,295
年収総額
基本給
$123,304
ストック
-
ボーナス
-
$156,000
$163,835
面接体験
7件の面接
難易度
2.3
/ 5
期間
14-28週間
内定率
29%
体験
ポジティブ 29%
普通 28%
ネガティブ 43%
面接プロセス
1
Application Review
2
Phone Screen/HR Screen
3
Hiring Manager Interview
4
Technical Assessment (if applicable)
5
Final Interview
6
Offer
よくある質問
Behavioral/STAR
Past Experience
Culture Fit
Technical Knowledge
Customer Service Scenarios
ニュース&話題
Dick’s Sporting Goods Faces Heightened Risk as International Foot Locker Expansion Becomes Key Growth Driver - TipRanks
TipRanks
News
·
1w ago
Dick’s Sporting Goods is having a sale and you can save up to 50% off Yeti, Nike and more - NBC News
NBC News
News
·
1w ago
Dick's Sporting Goods 10-K: $17.22B Revenue, $9.97 Diluted EPS - TradingView
TradingView
News
·
1w ago
Sources: Dick’s Sporting Goods Has Kicked Off Layoffs at Foot Locker - WWD
WWD
News
·
1w ago