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JobsDick's Sporting

Retail Golf Club Tech

Dick's Sporting

Retail Golf Club Tech

Dick's Sporting

Store3202 Bay Area San Jose CA

·

On-site

·

Full-time

·

1w ago

Compensation

$35,360 - $49,920

Benefits & Perks

Healthcare

Paid Leave

Healthcare

If golf is your passion, you’ll love growing the game at Golf Galaxy. We are home to the Trusted Advisors whom every golfer relies on to better their best. What separates us from any other retail golf experience is our teammates and innovative technology focused on finding the best fit for golfers of all ages and abilities.

We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. On our team, everyone plays a critical role providing genuine, helpful, and friendly service to equip golfers of all levels to better their game.

If you are ready to make a difference and take the next step in your career, apply to join our team today!

OVERVIEW:

ROLE RESPONSIBILITIES:

  • Performs golf club repairs, including but not limited to, re-gripping, re-shafting, loft and lie adjustments.

  • Performs club fitting and club performance modifications through use of club fitting equipment. Provides product and service recommendations according to customer’s needs.

  • Manages workflow for all customer services including establishing turn-around times to meet customer’s needs.

  • Consistently promotes Company programs including Warranty Sales, Scorecard, Private Label Credit Card, etc.

  • Manages golf service supply inventory by accurately tracking shop usage

  • Completes, organizes and stores all customers’ work orders.

  • Provides a high level of customer service by consistently putting the customer at the center of everything we do.

  • Upholds Company standards for merchandise presentation by ensuring that product is on the sales floor to proper inventory levels and is maintained to daily standards.

  • Maintains confidentiality of all Company information. Controls shrink by complying with all loss prevention standards and programs.

  • Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.

  • Maintains and participates in all recovery and cleanliness standards.

  • Create an inclusive in store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.

  • Take an all-hands-on-deck approach to support the team across the store.

  • Performs other tasks as assigned ed by management.

TEAMMATE TRAITS:

Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and customer experience. Here are the traits we look for in our store teammates:

  • Ensures Accountability

  • Customer-Focus

  • Collaborative

  • Instills Trust

  • Decision-Quality/Decision-Making Abilities

  • Action-Oriented

QUALIFICATIONS:

  • 1-2 years of club fitting, loft/lie adjustment and/or re-gripping experience preferred

Targeted Pay Range: $17.00 - $24.00. Starting rate of pay may vary based on factors including, but not limited to, location, experience and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.

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About Dick's Sporting

Dick's Sporting

Dick's Sporting Goods, Inc. is an American chain of sporting goods stores founded in 1948 by Richard "Dick" Stack. It is the largest sporting goods retailer in the United States and is listed on the Fortune 500.

10,001+

Employees

Coraopolis

Headquarters

Reviews

3.7

10 reviews

Work Life Balance

3.8

Compensation

2.9

Culture

3.4

Career

3.7

Management

3.2

65%

Recommend to a Friend

Pros

Flexible hours and scheduling

Good team environment and coworkers

Understanding and accommodating management

Cons

Management issues and poor treatment

Low pay relative to workload

High-pressure quotas and fast pace

Salary Ranges

48 data points

Senior/L5

Staff/L6

Senior/L5 · Senior Data Engineer

4 reports

$160,295

total / year

Base

$123,304

Stock

-

Bonus

-

$156,000

$163,835

Interview Experience

7 interviews

Difficulty

2.3

/ 5

Duration

14-28 weeks

Offer Rate

29%

Experience

Positive 29%

Neutral 28%

Negative 43%

Interview Process

1

Application Review

2

Phone Screen/HR Screen

3

Hiring Manager Interview

4

Technical Assessment (if applicable)

5

Final Interview

6

Offer

Common Questions

Behavioral/STAR

Past Experience

Culture Fit

Technical Knowledge

Customer Service Scenarios