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Required Skills
Customer Service
At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.
If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!
OVERVIEW:
ROLE RESPONSIBILITIES
The Fitness Ambassador is a technically focused role that prioritizes a health and wellness lifestyle, creating a differentiated experience specifically to those interested in fitness products. This individual will pull from personal experiences and leverage product knowledge to create wholistic recommendations based on the athlete’s needs.
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Genuinely interacts with customers to show passion, knowledge, and dedication to fitness and overall health and wellness.
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Meets the athlete where they are in their fitness journey, creating a tailored and unparalleled customer service experience; adapting sales style appropriately.
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Leverages fitness expertise to provide recommendations that meets the athlete’s needs / goals.
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Helps athletes see what’s possible by clearly positioning the added benefits and value of an at-home fitness space.
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Aligns complimentary workout accessories, and if appropriate, fitness regimens and pre/post workout techniques in order to create a wholistic fitness bundle.
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Walks athletes through available financing options, outlining an alternative payment approach to large purchases.
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Partners with Fitness Lead to deliver training and educate others on new products, technology, etc.
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Maintains merchandise presentation standards and signage of Fitness Department to Company standards as directed
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Adheres to established policies & procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
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Takes an all-hands-on-deck approach to support the team across the store.
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Performs other tasks as assigned by management.
TEAMMATE TRAITS:
Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and athlete experience. Here are the traits we look for in our store teammates:
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Ensures Accountability
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Customer-Focus
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Collaborative
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Instills Trust
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Decision-Quality/Decision-Making Abilities
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Action-Oriented
QUALIFICATIONS:
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1-2 years of fitness related experience required.
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1 year of retail experience preferred, but not required.
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About Dick's Sporting

Dick's Sporting
PublicDick's Sporting Goods, Inc. is an American chain of sporting goods stores founded in 1948 by Richard "Dick" Stack. It is the largest sporting goods retailer in the United States and is listed on the Fortune 500.
10,001+
Employees
Coraopolis
Headquarters
Reviews
3.7
10 reviews
Work Life Balance
3.8
Compensation
2.9
Culture
3.4
Career
3.7
Management
3.2
65%
Recommend to a Friend
Pros
Flexible hours and scheduling
Good team environment and coworkers
Understanding and accommodating management
Cons
Management issues and poor treatment
Low pay relative to workload
High-pressure quotas and fast pace
Salary Ranges
48 data points
Mid/L4
VP
Mid/L4 · Program Manager
1 reports
$109,507
total / year
Base
$84,698
Stock
-
Bonus
-
$109,507
$109,507
Interview Experience
7 interviews
Difficulty
2.3
/ 5
Duration
14-28 weeks
Offer Rate
29%
Experience
Positive 29%
Neutral 28%
Negative 43%
Interview Process
1
Application Review
2
Phone Screen/HR Screen
3
Hiring Manager Interview
4
Technical Assessment (if applicable)
5
Final Interview
6
Offer
Common Questions
Behavioral/STAR
Past Experience
Culture Fit
Technical Knowledge
Customer Service Scenarios
News & Buzz
Clarksville Police Investigates Theft of Thousands in Merchandise from Dick’s Sporting Goods - Clarksville Online
Source: Clarksville Online
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·
6w ago
CPD seeks help identifying suspects who stole thousands of dollars’ worth of merchandise from Dick’s - Clarksville Now
Source: Clarksville Now
News
·
6w ago
Dick’s Sporting Goods unveils Team USA ambassadors for Milan Cortina Games - Sports Business Journal
Source: Sports Business Journal
News
·
7w ago
MDSO: 2 arrested, 1 sought in Miami-Dade Alo, Dick’s Sporting Goods retail thefts - WPLG Local 10
Source: WPLG Local 10
News
·
7w ago



