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Brand Home Guide

Diageo

Brand Home Guide

Diageo

Isle of Lewis, United Kingdom

·

On-site

·

Full-time

·

2w ago

Compensation

£28,215 - £28,215

Benefits & Perks

Product allowance

401(k)

Equity

Flexible Hours

401k

Equity

Flexible Hours

Required Skills

Customer service

Sales

Communication

Brand Home Guide:

Talisker Visitor Centre:

Permanent, full time
Salary: **£**28,215 plus benefits (shared accommodation, annual bonus, product allowance, 34 days of holiday, private pension scheme, sharepurchase, and many more)
Closing Date: 15th February 2026

About Us

The oldest working distillery on the Isle of Skye is set on the shores of Loch Harport with dramatic views of the Cuillins. Producing an alluring, sweet, full-bodied single malt is so easy to enjoy, and like Skye itself, so hard to leave. Talisker is an iconic visitor centre that provides world-class visitor experiences to all our visitors from around the globe. We want every one of our guests to enjoy an unforgettable experience when they walk through the doors of Talisker Visitor Centre. That begins and ends with the people who work there. If you've got a real passion for our craft and our products, help us continue our story and create a future worth celebrating.

You will be responsible for:

  • Being an integral part of the visitor centre team, as a Brand Home Guide, you'll be required to deliver high standards of customer service and an outstanding and memorable visitor experience.
  • Our tours are the opportunity for the public to learn who we are and what we do, you'll be guiding them around our beautiful distillery representing the brand and Diageo using the full training provided.
  • You will assist with ticket sales and promoting our brand throughout the full experience, from warmly greeting our guests to providing advice and information on the offerings of our outstanding visitor experience.
  • There will be shop duties and upselling products will be required alongside the merchandising of our other products in the retail area.
  • You'll help with the planning and implementation of special events throughout the year.

To be successful in this role:
We're looking for people with character: driven, resilient and open-minded. Are you passionate about customer service and a team player? We certainly hope so!

We're looking for someone who values the importance of working in a team and being able to build strong working relationships with customers as well. Ideally you will have insight into the drinks industry or worked within a hospitality environment.

  • Please note
  • This role will require weekend and evening work.

Working with Us:

Join us and you can also expect a highly competitive and flexible rewards and benefits package including:

  • Product allowance
  • Contributory pension scheme
  • Competitive annual bonus (dependent on performance)
  • Generous holiday allowance

Celebrating our inclusive and diverse culture is core to Diageo's purpose of "celebrating life every day everywhere". This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.

We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.

Feel inspired? Create a future worth celebrating with us!

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About Diageo

Diageo

A premium drinks business with an outstanding collection of beverage alcohol brands across spirits, beer, and wine.

10,001+

Employees

London

Headquarters

$85B

Valuation

Reviews

3.9

10 reviews

Work Life Balance

3.2

Compensation

4.1

Culture

3.4

Career

4.0

Management

3.1

72%

Recommend to a Friend

Pros

Great benefits and compensation

Learning and development opportunities

Inclusive work environment and diversity

Cons

Management issues and declining leadership

Cutthroat culture and workplace issues

Long hours and overwhelming workload

Salary Ranges

162 data points

Junior/L3

Mid/L4

Senior/L5

Junior/L3 · Marketing

0 reports

$47,068

total / year

Base

-

Stock

-

Bonus

-

$39,988

$54,148

Interview Experience

38 interviews

Difficulty

3.4

/ 5

Duration

14-28 weeks

Offer Rate

37%

Experience

Positive 66%

Neutral 18%

Negative 16%

Interview Process

1

Phone Screen

2

Technical Interview

3

Hiring Manager

4

Team Fit

Common Questions

Technical skills

Past experience

Team collaboration

Problem solving