Commercial Sales Engineer (Customer Success)

Datadog Sales Engineers help qualify and close opportunities with customers and partners. You will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POCs). Sales Engineers have a voice with the product team to help prioritize features based on input from customers, competitors, and partners. Additionally, you will work with various teams to resolve customer concerns, escalate bug issues, and serve as an ambassador for our brand. If you want to join a friendly, passionate team with limitless potential, we’d love to meet you!

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Partner with the sales and customer success teams to articulate the overall Datadog value proposition, vision and strategy to customers

• Continually learn new technology to build competitive knowledge, technical skill, and credibility

• Deliver product and technical presentations with broad range of potential and existing clients

• Have a direct line of communication with the product team to collaborate on feature requests

• Help clients try and onboard the product and assist when they run into roadblocks.

• Think creatively and help resolve the wide variety of technical challenges that may occur during the overall customer’s life cycle

Who You Are:

• Enjoys a hybrid office culture and spending time in-person at our Tokyo office.

• Has a minimum of 1 year experience in a technical sales and/or post-sales role

• Possess knowledge of modern web development and cloud technologies

• Enjoys collaborating and teaming with others

• Demonstrates strong written and oral communication skills

• Comfortable and confident in delivering technical presentations/demos

• Can multi-task, manage time well, and be responsive to others

• Curious, eager to learn, and persistent in solving problems

• Able to sit up to 4 hours, traveling to and from client sites and events

• Able to travel via auto, train or air up to 15% of the time

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Best-in-breed onboarding

• Generous global benefits

• Intra-departmental mentor and buddy program for in-house networking

• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)

• Continuous professional development, product training, and career pathing

• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

About Datadog:

Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

Equal Opportunity at Datadog:

Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.

Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the 2NdZF_65u ZmWUrCM-zee7yADXX1s6Xr9zAGq8iKA/viewform" target="_blank">this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.

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