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Senior Solutions Engineer

Darktrace

Senior Solutions Engineer

Darktrace

Riyadh Office

·

On-site

·

Full-time

·

4d ago

Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity platform protecting nearly 10,000 organizations from unknown threats using its proprietary AI. The Darktrace Active AI Security Platform™ delivers a proactive approach to cyber resilience to secure the business across the entire digital estate – from network to cloud to email. Breakthrough innovations from our R&D teams have resulted in over 200 patent applications filed. Darktrace’s platform and services are supported by over 2,400 employees around the world. To learn more, visit http://www.darktrace.com.

Job Description:

Following the rapidly continued growth of our customer base, Darktrace are excited to be hiring our first Solutions Engineer in Saudi Arabia. This fast-paced, technical and customer facing role supports our sales teams in ensuring customer needs are met. This is a senior position and fluency in Arabic is essential for this role.

What will I be doing:

You will use your expertise to provide technical pre-sales and post-sales support, partnering with Account Executives and Customer Success Managers to drive revenue growth and further the adoption of our products. These roles offer accelerated career development and numerous opportunities for personal advancement. You’ll be provided with extensive training and support and you build upon your existing skills in this role.

You’ll be the go-to technical point of contact between clients, partners and internal teams here at Darktrace, providing your passion and expertise on our cutting edge cyber security solutions to become a trusted advisor to our clients. Your technical excellence will be highly valued as you meet client and internal team needs, ultimately leading to increased revenue and client satisfaction. You will also be;

  • Working alongside the sales teams in meeting with clients regularly through the full end-to-end sales processes, being accountable for the delivery of POV (Proof of Value) engagements,
  • Presenting Threat Intelligence Reports and advice to a variety of audiences, from technical teams to C-level Executives,
  • Designing and building custom client integrations and defining solution architectures.

What experience do I need:

We welcome applications from candidates that come from a technical background with established sales engineer experience in pre-sales/post-sales engagements.

Ideally you’ll have an avid interest in cybersecurity with a strong knowledge of network and security devices/systems (e.g. Cisco, Juniper, Firewalls, IDA, IPS, SIEM as well as knowledge of TCP/IP and common networking protocols). You’ll also likely have:

  • Excellent interpersonal skills (written and verbally) and the ability to share complex technical information in a compelling way,
  • The ability to work as part of a team in an innovative and fast-paced environment while delivering to deadlines,
  • The ability to build long lasting business relationships,
  • Fluency in Arabic is essential, fluency in French is desirable.

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About Darktrace

Darktrace

Darktrace

Acquired

Darktrace Holdings Ltd is a British cyber security company, established in 2013 and headquartered in Cambridge, United Kingdom with further global office locations in London, San Francisco, and Singapore.

501-1,000

Employees

Riyadh Office

Headquarters

Reviews

2.8

10 reviews

Work Life Balance

2.1

Compensation

3.4

Culture

1.8

Career

2.0

Management

1.6

15%

Recommend to a Friend

Pros

Good compensation for top performers

Remote work flexibility (4 days remote)

Quality training programs

Cons

Toxic work environment and culture

Poor management and leadership skills

High turnover and constant pressure

Salary Ranges

13 data points

Junior/L3

Senior/L5

Director

Junior/L3 · Customer Success Manager

1 reports

$87,400

total / year

Base

$76,000

Stock

-

Bonus

-

$87,400

$87,400

Interview Experience

52 interviews

Difficulty

3.2

/ 5

Duration

14-28 weeks

Offer Rate

42%

Experience

Positive 65%

Neutral 24%

Negative 11%

Interview Process

1

Phone Screen

2

Technical Interview

3

Hiring Manager

4

Team Fit

Common Questions

Technical skills

Past experience

Team collaboration

Problem solving