Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity platform protecting nearly 10,000 organizations from unknown threats using its proprietary AI.

The Darktrace Active AI Security Platform™ delivers a proactive approach to cyber resilience to secure the business across the entire digital estate – from network to cloud to email. Breakthrough innovations from our R&D teams have resulted in over 200 patent applications filed. Darktrace’s platform and services are supported by over 2,400 employees around the world. To learn more, visit http://www.darktrace.com.

Job Description:Join Darktrace as a specialist Technical Author and play a key role in shaping the materials that help our customers, partners, and global community understand and engage with our technology. Working closely with R&D, Design, and UX/UI teams, you’ll immerse yourself in our products, collaborate with subject‑matter experts, and translate complex concepts into clear, accessible content.

This is a hybrid position, requiring two days per week in our Cambridge office.

What will I be doing:

• Identifying areas where technical documentation is needed and creating content tailored to audiences with varying levels of technical understanding.

• Writing, editing, and proofreading a range of technical materials.

• Reviewing documentation produced by others and providing constructive feedback.

What experience do I need:

• Demonstrated experience in a technical writing or documentation-focused role.

• Strong organisational skills with the ability to manage multiple priorities.

• Ability to communicate complex ideas clearly and effectively.

• Experience producing documentation for software or hardware technologies.

• Excellent attention to detail.

• Comfortable working with a range of technical stakeholders, from engineers to end users.

• Strong analytical and documentation abilities.

• A mindset focused on continuous improvement and quality.

Benefits:

• 23 days’ holiday + all public holidays, rising to 25 days after 2 years of service,

• Additional day off for your birthday,

• Private medical insurance which covers you, your cohabiting partner and children,

• Life insurance of 4 times your base salary,

• Salary sacrifice pension scheme,

• Enhanced family leave,

• Confidential Employee Assistance Program,

• Cycle to work scheme.