Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity platform protecting nearly 10,000 organizations from unknown threats using its proprietary AI.

The Darktrace Active AI Security Platform™ delivers a proactive approach to cyber resilience to secure the business across the entire digital estate – from network to cloud to email. Breakthrough innovations from our R&D teams have resulted in over 200 patent applications filed. Darktrace’s platform and services are supported by over 2,400 employees around the world. To learn more, visit http://www.darktrace.com.

Job Description:

We are looking for a polished and professional front of house Receptionist/Office Administrator to join us in our busy and vibrant Cambridge office. The ideal candidate is a detail-oriented team player who will be the first point of contact for visitors at the office, greeting and welcoming them to Darktrace.

This is a full time position based in our Cambridge Office. Some occasional travel to our central London office is required.

What will I be doing:

As the Receptionist/Office Administrator you will acting as the first point of contact for visitors, providing a warm and professional welcome. Day to day you’ll be:

• Directing visitors to the appropriate person and office,
• Answering, screening and forwarding incoming phone calls,
• Ensuring the reception area is tidy and presentable, with all necessary stationery and material,
• Receiving, sorting and distributing daily post and deliveries,
• Maintaining office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges),
• Ordering front office supplies and keeping inventory of stock,
• Ad hoc tasks e.g. sourcing new vendors for the business, office expenses and supporting with internal employee events.

What experience do I need:

Darktrace warmly welcomes applications from candidates who are interested in building there career in reception/front of house. You will interact with people across the business and directly supporting those in the Cambridge Office. You will have multiple priorities at one time, so you will need to be a good communicator and have superb time management skills, excellent attention to detail and self-motivation. It’s likely that you’ll also have:

• Some previous reception or front of house experience.
• A professional and warm attitude, with a strong customer service focus; you'll be happy to assist wherever you can to make our guests and visitors feel welcome
• Ability to be resourceful and proactive when issues arise
• Hands-on experience with office equipment

Benefits:

• 23 days’ holiday + all public holidays, rising to 25 days after 2 years of service,

• Additional day off for your birthday,

• Private medical insurance which covers you, your cohabiting partner and children,

• Life insurance of 4 times your base salary,

• Salary sacrifice pension scheme,

• Enhanced family leave,

• Confidential Employee Assistance Program,

• Cycle to work scheme.