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Field Service Engineer - Umbria

Danaher

Field Service Engineer - Umbria

Danaher

Perugia, Italy

·

On-site

·

Full-time

·

2w ago

Required Skills

Troubleshooting

Installation

Repair

Communication

English

Italian

About Beckman Coulter Diagnostics

For more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds, experiences, and perspectives of all our associates.

We are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we're working at the pace of change to improve patient lives with diagnostic tools that address the world's biggest health challenges.

About the Role

We are currently looking for a Field Service Engineer - Umbria, who will have the possibility to conduct service, repair and/or installation of products or IT solutions at customer site, including electrical and mechanical testing, in accordance with maintenance contracts.

You will diagnose system failures and determine the most cost-effective solution. You will escalate complex issues to a greater level of technical support or quality reporting system. You may develop new customer service/product agreements and respond to customer support calls within an assigned territory.

You will demonstrate the ability to utilize critical thinking and analysis to make decisions, solve problems and implement solutions. You will be able to communicate and listen honestly and to create empathy with customers, colleagues and collaborators.

Key Responsibilities

  • Provide technical customer support and on-site assistance to our customers
  • Escalate complex issues to a greater level of technical support
  • Respond to customer support calls within an assigned territory

Key Requirements

  • Bachelor's degree in Engineering is preferable or Biotech Technical/Electronic Secondary School Diploma
  • Proficient English is mandatory
  • Open to travel (driving license is mandatory)
  • Good communication and interpersonal skills both in English and in Italian
  • Able to work autonomously, being a team player as well

What We Offer

You will be part of a dynamic team in which there is a high focus on delivering results and continuous improvement, but also where having fun and teamwork is very important. You will work in a leading global company, with a leader who cares about you, your strengths and will help you to develop the best possible version of yourself.

About Danaher Corporation

Beckman Coulter is part of Danaher Corporation, a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, environmental and applied solutions.

Our globally diverse team of 71,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $19.9B in revenue last year. We are ranked #162 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 5,200% over 25 years.

Danaher is a leading global life sciences, biotechnology, and diagnostics innovator, helping to solve many of the world's most important health challenges, ultimately improving quality of life for billions of people today, while setting the foundation for a healthier, more sustainable tomorrow. The Danaher ecosystem is made up of more than 15 businesses united by a shared commitment to innovate for tangible impact.

Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology.

For more information, visit www.danaher.com.

Please read our Applicant Data Privacy Notice carefully here.

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About Danaher

Danaher

Danaher

Public

Danaher Corporation is an American healthcare company headquartered in Washington, D.C.. It develops products used for advances in biotechnology, life sciences, and diagnostics.

10,001+

Employees

Perugia

Headquarters

Reviews

3.0

10 reviews

Work Life Balance

2.0

Compensation

3.2

Culture

2.3

Career

2.8

Management

1.8

25%

Recommend to a Friend

Pros

Good benefits and 401K match

Cross functional collaboration opportunities

Learning and development programs

Cons

High turnover and frequent layoffs

Poor leadership and management decisions

Below average pay for industry

Salary Ranges

21 data points

Junior/L3

Senior/L5

Junior/L3 · BI Developer

1 reports

$166,129

total / year

Base

$127,793

Stock

-

Bonus

-

$166,129

$166,129

Interview Experience

1 interviews

Difficulty

1.0

/ 5

Duration

14-28 weeks

Experience

Positive 0%

Neutral 0%

Negative 100%

Interview Process

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

Skills Assessment

5

Final Interview

6

Offer

Common Questions

Administrative Skills

Behavioral/STAR

Past Experience

Software Proficiency

Time Management