Field Service Engineer

• Columbus, Ohio

About the Role

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Beckman Coulter Diagnostics, one of Danaher's 15+ operating companies, our work saves lives—and we're all united by a shared commitment to innovate for tangible impact. You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory's role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision making—we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence.

The Field Service Engineer is responsible for the vital work of maintaining diagnostic tools, which directly influences patient health and well-being. This position reports to the Field Service Manager and is part of the Ohio Valley Service team servicing primarily Chemistry and Immunoassay equipment. Located in Columbus, Ohio and will be working remotely to cover the Southern Ohio territory.

Responsibilities

In this role, you will have the opportunity to:

• Working independently, handle troubleshooting, installation, preventative maintenance, and service repair needs of Beckman Coulter equipment, including providing excellent and efficient service to Beckman Coulter's customers, along with technical training on products
• Maintain accurate customer service logs and internal service records, order repair parts, and adhere to cycle times
• Utilize business systems such as OBI, Salesforce, and Share Point for Service Call Planning and advancing team goals
• Engage with internal and external stakeholders, understanding and meeting their requirements, while also helping train newer Field Service Engineers

Essential Requirements

• Associate degree or equivalent military experience (Applicants with applicable military experience will be considered on a case-by-case basis)
• 1-year experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation
• Hold a current valid driver's license and good driving record over the last three years
• Ability to travel (providing service in an assigned geography and periodic travel to other areas/overnight)
• Ability to lift, lower and carry up to 50 lbs. unassisted (tools, replacement parts, consumables etc.)
• Ability to frequently bend, stoop, twist, turn, crouch/crawl, push/pull, and sit/stand for extended periods of time
• Ability to reach at, above and below shoulder level, flex/extend neck, with good hand and finger dexterity

Preferred Qualifications

• 2+ years' experience of advanced troubleshooting, installation, validation, preventative maintenance, modifications and/or service repair
• Developing positive business relationships with both internal and external stakeholders, leading to increased customer satisfaction, and supporting long-term retention
• Technical college major such as biomed, engineering, or related field

Compensation and Benefits

• Annual Salary Range: $34.00/hour to $37.00/hour
• Eligible for bonus/incentive pay
• Comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees

Work Arrangement

Beckman Coulter Diagnostics believes in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team.

Additional Information

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

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Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit www.danaher.com.

Equal Opportunity

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The U.S. EEO posters are available here. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact: 1-202-419-7762 or applyassistance@danaher.com.

Danaher is a leading global life sciences, biotechnology, and diagnostics innovator, helping to solve many of the world's most important health challenges, ultimately improving quality of life for billions of people today, while setting the foundation for a healthier, more sustainable tomorrow. The Danaher ecosystem is made up of more than 15 businesses united by a shared commitment to innovate for tangible impact. Please read our Applicant Data Privacy Notice carefully here.