Job Title

Change & PMO Lead | Bangalore

Job Description Summary

The Change Lead plays a pivotal role in establishing and embedding the Change & PMO Centre of Excellence (COE) within Cushman & Wakefield’s Central Operations team, supporting both the Asia Pacific (APAC), and the Europe, Middle East & Africa (EMEA) regions.

Job Description

About The Role:

• Change & PMO COE Design & Development: Co-create the vision, roadmap and operating model for the COE, including scope, governance and maturity objectives
• Framework & Toolkit Ownership: Refresh and integrate existing change and PMO methodologies into a unified framework, aligning with enterprise transformation standards.
• Change Strategy and Planning – Lead the development and execution of change management strategies and plans for key initiatives.
• Communications and Engagement – Develop and execute a regular communication and engagement schedule for key priorities as outlined in the change strategy or plan. This may include regular communications, change champion networks or other relevant activities
• Quality Assurance & Governance: Contribute to operational governance forums and maintain oversight of change performance, reporting on key metrics such as user adoption, engagement or training delivery
• Change & PMO Capability Uplift: Support relevant business leaders to understand change & PMO methodologies and build rigor around our change management processes. Deliver training to leaders, projects managers and analysts to embed change excellence, principles and behaviors
• Stakeholder Engagement: Build strong partnership with Operations, HR, Technology, and Regional Business Leaders across APAC & EMEA.
• Measurement & Reporting: Define and track KPIs for change adoption, readiness and engagement effectiveness
• Team Mentorship: Supervise and mentor the Change & PMO Analyst, allocating their workload and ensuring high quality, timely output
• Continuous Improvement: Maintain awareness of external best practices in change management and PMO operations to keep frameworks current and competitive

About You:

• 7-10 years of experience in change management, transformation, or management consulting roles.
• Demonstrated success in leading cross-functional change projects in large, matrixed organizations.
• Formal consulting or in-house experience with recognized change or transformation firms (e.g. Accenture, Deloitte, PwC, EY, Mc Kinsey, BCG).
• Bachelor’s degree in Business, HR, Communications, or a related field; postgraduate qualification preferred.
• Change management certification (e.g. Prosci, APMG) advantageous.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment. We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.
We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

INCO: “Cushman & Wakefield”