Job Title

Operations Coordinator

Job Description Summary

We are seeking a motivated and tech-savvy individual to join our team as an Operations Coordinator with a focus on AI and social media integration. This entry-level role supports both brokerage operations and digital marketing efforts, assisting the
Managing Principal with recruiting, onboarding, platform engagement, and market activation. The ideal candidate is organized, proactive, and eager to grow in a fast paced, innovative environment.

Job Description:

Job Duties and Responsibilities:

Brokerage & Recruiting Support

• Assist with recruiting activities, tracking broker pursuits, and maintaining recruiting materials and reports.
• Coordinate onboarding documentation and support outreach efforts.

Associate & Intern Program Coordination

• Help manage structured programs across seasonal terms.
• Liaise with the companies intern program and market and assist in training and mentoring initiatives.

Platform & Technology Engagement

• Support adoption and training of internal platforms (e.g., ENGAGE, Integrated
• Consulting Group).
• Track usage and provide feedback on platform effectiveness.

AI & Social Media Integration

• Use AI tools for content creation and internal communications.
• Support social media campaigns and monitor engagement metrics.
• Stay informed on emerging AI technologies to improve efficiency

Strategic Planning & Market Activation

• Coordinate strategy meetings and assist in tracking goals and market trends.
• Support implementation of strategic plans in collaboration with internal teams.
• Internal Communications & Events
• Organize meetings, town halls, and broker appreciation events.
• Manage content for internal recognition screens and newsletters.

Administrative & Special Projects

• Assist with expense reports, referral tracking, and market share studies.
• Support special projects involving dashboards, client engagement, and industry outreach.

Qualifications & Skills:

Education & Experience

• Bachelor’s degree in business, Marketing, Communications, or related field
• preferred.
• 0–3 years of experience in brokerage operations, recruiting, or digital marketing.
• Familiarity with AI tools (e.g., ChatGPT, Jasper, Canva AI) and social media platforms.

Skills & Competencies

• Strong organizational and project management skills.
• Excellent written and verbal communication.
• Proficiency in Microsoft Office, Smartsheet, and collaboration tools (Teams,
• Share Point).
• Basic understanding of analytics and CRM platforms.
• Professional, proactive, and collaborative mindset. Strong organizational and project management skills.
• Excellent written and verbal communication.
• Proficiency in Microsoft O􀆯ice, Smartsheet, and collaboration tools (Teams,
• Share Point).
• Basic understanding of analytics and CRM platforms.
• Professional, proactive, and collaboration tools (Teams, Share Point).
• Interest in emerging technologies and digital trends.

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $26.56 - $31.25

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

INCO: “Cushman & Wakefield”