Job Title

Client Services Manager (Commercial Fit Out Projects)

Job Description Summary

Job Description

**Key Responsibilities:**​

• Develop and execute business development strategies focused on commercial fit-out projects.
• Identify new market segments and client opportunities (corporate offices, retail, hospitality, etc.).
• Conduct market research to stay ahead of industry trends and competitor activities.
• Build and maintain strong relationships with developers, architects, consultants, and corporate clients.
• Lead client meetings, presentations, and negotiations to secure new contracts.
• Ensure high levels of client satisfaction and repeat business.
• Collaborate with design and project teams to create compelling proposals and quotations.
• Prepare and manage tender submissions and RFPs.
• Track and report on sales pipeline, forecasts, and performance metrics.
• Work closely with project managers, designers, and procurement teams to ensure alignment with client expectations.
• Provide feedback to internal teams to improve service offerings and delivery.

Requirements:

• Minimum 2 years experience in a Sales, Client Services or Business Development capacity
• Experience in commercial fit out, real estate or hospitality industry is strongly preferred
• Capable of building and maintaining long-term client relationships
• Excellent communication and interpersonal skills.

INCO: “Cushman & Wakefield”