Job Title

• Program Manager
• Optimization (APAC) | Bangalore

Job Description Summary

The Program Manager – Optimization is responsible for the end-to-end execution of the optimization agenda. The position will sit within Cushman & Wakefield’s Central Operations team, primarily focusing on driving the optimization agenda within the Asia Pacific (APAC), but also supporting a broader optimization effort across the Europe, Middle East & Africa (EMEA) region.

Job Description

About the Role:

• Optimization Program Execution: Lead the end-to-end delivery of optimization initiatives across APAC and support efforts in the EMEA region. Translate strategic priorities into structured project plans with clear milestones, dependencies and risk mitigation.
• Process & Capability Assessments: Projectmanage functional assessments across service lines and regions. Analyze current state operations, cost structures capacity and process maturity. Identify optimization opportunities including consolidation, standardization and centralization.
• Business Case Development: Build robust financial and operational business cases in partnership with Finance, HR and broader Operations teams. Model cost savings, investment requirements, transition costs and ROI. Prepare executive-ready materials for governance forums.
• Stakeholder & Regional Support: Act as the primary support partner to regional leaders during assessment and transition phases. Coordinate cross-functional inputs from HR, Finance, Technology and Operations. Manage stakeholder expectations, risks and resistance points.
• Transition & Day 1 Readiness: Develop and manage detailed transition plans including timelines resourcing, communications and risk logs. Ensure operational readiness for Day 1, including process documentation, role clarity, governance setup and system access. Track stabilization post-transition and resolve early execution issues.
• Governance & Reporting: Establish program dashboards tracking financial, operational and delivery KPIs. Provide structured weekly and monthly reporting to Central Operations leadership. Maintain RAID logs and escalate risks appropriately.
• Continuous Improvement: Capture lessons learned from each wave. Refine assessment playbooks and transition methodologies. Build repeatable execution frameworks to scale across functions.

About You:

• 7-10 years of experience in program management, operational transformation or consulting
• Experience delivering centralization, offshoring, shared services, or operating model change preferred
• Strong financial acumen and experience building investment cases
• Experience working in global matrixed organizations
• Postgraduate qualifications preferred
• PMP, Prince2 or similar certification beneficial but not mandatory

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment. We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.
We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

INCO: “Cushman & Wakefield”