Job Title

Receptionist / Guest Relations Host (Hanoi)

Job Description Summary

Provide professional front-of-house reception and workplace hospitality services within a corporate office environment, ensuring visitors, employees, and clients experience a welcoming and seamless workplace experience.

Job Description

About the Role:

• Serve as the first point of contact for visitors, clients, and employees, providing a professional and welcoming front-of-house experience within a corporate workplace environment.

• Manage reception operations including visitor registration, badge issuance, meeting room coordination, and maintaining accurate visitor records in accordance with security and workplace protocols.

• Ensure meeting rooms, client suites, and shared spaces are properly prepared and maintained to high hospitality standards before and after meetings.

• Support internal teams with meeting logistics, visitor coordination, and workplace services such as taxi cards, access cards, and general workplace assistance.

• Assist with workplace experience initiatives including office tours for new employees, coordination of internal events, and maintaining a positive and productive office environment.

About You:

• Minimum 1 year of experience in reception, hospitality, customer service, front desk, or guest relations roles.

• Professional appearance and strong interpersonal skills with a customer-first mindset.

• Excellent verbal and written communication skills in Vietnamese and English.

• Highly organized with strong attention to detail and the ability to manage multiple tasks in a fast-paced corporate environment.

• Proficiency in Microsoft Office applications including Outlook, Word, and Excel.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;

• Career development and a promote from within culture;

• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

INCO: “Cushman & Wakefield”