Associate Resource Coordinator

About Crowd Strike

As a global leader in cybersecurity, Crowd Strike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed — we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. Our customers span all industries, and they count on Crowd Strike to keep their businesses running, their communities safe and their lives moving forward. We're also a mission-driven company. We cultivate a culture that gives every Crowd Striker both the flexibility and autonomy to own their careers. We're always looking to add talented Crowd Strikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role

As an Associate Resource Coordinator, you will provide critical support to the Resource Coordinators Professional Services team to ensure that resources are allocated effectively to customer engagements. You will work daily with our Resource Coordinators, Leadership and Project Managers for our professional services to ensure that all resource schedules are accurately reflected in our systems and analysis is conducted on those forecasted schedules. You will collaborate with other Services Operations team members to support this process, and report to the Manager of Services Operations globally.

What You'll Do

• Manage the Resource Request Queue to reflect staffing decisions for professional services engagements in PSA solutions (Financial Force)
• Create and manage resource requests and bookings for Crowd Strike's professional services engagements and resources in PSA solution (Financial Force)
• Facilitate proper system hygiene in PSA tool by enforcing process compliance with consultants
• Track and report internally on scheduling status for Professional Services to ensure timely scheduling and staffing of engagements
• Help field incoming staffing inquiries from the delivery and sales team
• Help maintain written policies and procedures for all assigned functions
• Run reports and provide analysis on utilization trends, pipeline forecast and resource capacity that will support Resource Coordinators to make strategic scheduling and staffing decisions
• Help maintain the Skills Repository and implement the skills program for resource management to ensure resource coordinators have accurate skills data to make efficient staffing decisions
• Manage and complete resource change requests, set up of new hires in PSA and other resource maintenance

What You'll Need

• A four-year degree (or equivalent) with an emphasis in Business Management or related field
• 1 year performing similar duties to the above or 1-2 years experience demonstrating a strong working knowledge of customer service and operations; working knowledge of a professional services firm
• Can handle multiple tasks at once using excellent organizational, time management, and project management skills
• Exceptional written and verbal communication skills
• Ability to interact professionally, harmoniously, and productively with customers and/or internal team members at all levels
• Ability to operate in a fast-paced environment

Benefits of Working at Crowd Strike

• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified™ across the globe

Compensation

The base salary range for this position for all U.S. candidates is $57,000 - $90,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off. For detailed information about the U.S. benefits package, please click here.

Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location.

Additional Information

• Position Location: Remote
• Expected Close Date of Job Posting: 03-28-2026
• Job ID: # #
• This role may require the candidate to periodically undergo and pass alcohol and/or drug test(s) during the course of employment.

Equal Opportunity

Crowd Strike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. Crowd Strike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance. Find out more about your rights as an applicant. Crowd Strike participates in the E-Verify program.

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